Hôtel De La Gare Troyes Centre

Charming hotel with great staff

Guy, Obchodní cesta s 1 noclehem, 15. 10. 2021

Autentické hodnocení od zákazníka společnosti Hotels.com

We required a wheelchair accessible room but it was so tiny we had to move the bed in order to get the wheelchair into the bathroom.. Not close to anything. Do not recommend.

Lindan, Romantická cesta s 1 noclehem, 27. 09. 2019

Autentické hodnocení od zákazníka společnosti Expedia

Property has good parking available and is centrally located, clean and room was good. I was required to pay "room tax" in cash on arrival.

Presley, Romantická cesta s 1 noclehem, 23. 05. 2019

Autentické hodnocení od zákazníka společnosti Expedia

Parking is a major issue for this property. I was on my second lap around the block before I found somewhere to park to check-in. I blocked a service road for 5 minutes waiting for another driver to leave his carpark. I have no doubt that once I left this car park to do the things planned it would not be available on return. It was 1645 when I was told by reception that the street parking was free till 0900 the following day. According to the parking meter it was paid parking till 1900. I was shown underground parking which was poorly lit when shown to me. The underground parking was by stair access only - there was no elevator for customers or baggage. The receptionist did not speak English though there was a young lady assisting with translation. In the end I assessed the parking situation as a problem for me. Street parking was unreliable and the free parking times were misrepresented to me. The underground parking was poorly lit and with no elevator assistance for luggage I considered carrying my luggage up the stairs a health and safety issue for a senior citizen. The Hotel website as presented on Expedia fails to mention the off street parking is not suitable for tall vehicles and there is no luggage elevator. Contrary to the website the hotel receptionist did not speak English, and through her young translator gave false information of the street parking time zones. I request Expedia refund the $100.87 I prepaid for the accommodation.

Cesta s 1 noclehem, 1. 05. 2019

Autentické hodnocení od zákazníka společnosti Expedia

Convenient location

Hotel was close to the station which is why we chose it. It was comfortable, spacious and clean all you need for an overnight stay. The staff were friendly however if your French is as woeful as mine there is little English spoken. This in no way detracts from the hotel but I usually choose a place where I can get help if I need it.

Graeme, Romantická cesta s 1 noclehem, 8. 04. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

close to city centre (positive) but poor (none) night supervision or assistance in the lobby.

Marge, Cesta s 1 noclehem, 5. 10. 2018

Autentické hodnocení od zákazníka společnosti Expedia

Clean tidy hotel with great breakfast

Close to the station road currently being redeveloped

Cesta s 1 noclehem, 10. 08. 2018

Autentické hodnocení od zákazníka společnosti Expedia

Not acceptable

After driving for 5 & half hours from the south of France we chose to stay at this hotel as it was in an ideal situation to the centre of Troyes, as we approached the hotel we found there was road works right outside the hotel to wich we could not find a way of getting into the entrance. After paying for parking at a nearby car park we then had to walk over what I would call a building site to get to the entrance, after being told by reception how to get to their underground car park which we had to pay for and found it a bit of an assault course to park the car & after negotiating dark stirs to the hotel reception we mentioned that we were not happy to which the receptionist said she would give us a better room on the top floor which had air conditioning. Well when we got into the room it was like a rabbit hutch which was in the roof area with a angled ceiling to which there was no way you could stand on one side of the bed, as well as that there was no water pressure when using the shower as well as the toilet would not flush properly, we complained about this and all we got I’m sorry I wasn’t concentrating when I allocated that room, if that was an upgrade I hate to think what the other rooms were like? I would not recommend staying at this hotel. We are so very disappointed with our stay at this hotel that we did not enjoy our only evening out in Troyes.

Trevor, Cesta s 1 noclehem, 30. 07. 2018

Autentické hodnocení od zákazníka společnosti Expedia

Perfect location, clean and nice size apartment. Love the washer/dryer machine in the apartment.

Cesta s 1 noclehem, 19. 07. 2018

Autentické hodnocení od zákazníka společnosti Orbitz

Pleasant overnight stay

Unfortunately we couldn’t use the car parking due to the fact we had a top box, so we had to park else where. The road works are a boot of a disturbance but this isn’t the hotel’s fault. Generally the staff were very helpful and gave us a ground floor room as there is no lift and we had a number of bags. Generally very good and I would stay there again.

MISS H B ROBERTS, Romantická cesta s 1 noclehem, 5. 07. 2018

Autentické hodnocení od zákazníka společnosti Hotels.com