3HB Falésia Garden

One if the worst customer experience I have ever received. Yo give you and idea, I put on 400k airline likes a year, travel all over the world. I have been at the most remote, to the most luxurious hotels in my time. This is by far the worst experience, they treat you like crap, show no interest to help or care about service.

Great pool area with amazing views. Good entertainment for the day. Manager was very helpful and provided an excellent service.

First visit and won’t be the last. Staff are attentive without being intrusive, cleanliness is second to none. I would be very surprised if you couldn’t find something to eat as everything you could wish for is available. We didn’t eat at the hotel in the evening as there are plenty of very good restaurants just a 5-10min walk away and not expensive.

Stayed at Falesia Garden for a short family break. We were impressed as soon as we walked into reception, friendly welcome, given all the information regarding resort that we needed. We had booked an upgraded apartment and couldn't fault it, everything we needed, spotlessly clean and maid service was offered daily but we didn't need it every day. Breakfast was excellent, everything you could want and plenty of choice and very good service. We went to breakfast late every day and always plenty fresh food available, restaurant staff worked hard to make sure buffet well stocked and tables cleared quickly. Resort seemed quiet when we stayed , went to evening entertainment on two of nights we stayed, good service at bar and singers entertaining were good but just a few of guests there but it was end of season. I would recommend resort and would certainly return.