Home2 Suites by Hilton Summerville

Towels were not clean. And the shower did not seem as clean.

The front desk gal was less than happy to have us there...felt like we were inconveniencing her. Then I tried to shower but there was no shampoo and no towels! so I went down to the desk to ask for some...she said “I’ll bring em to you”....I waited 25 minutes and she never came. I went back downstairs, she then tells me,” I can’t leave the desk. Go track down housekeeping”.

Great place to stay Comfy bed and the room was spotless

I saw that some of the guest not wearing mask at this hotel and were not social distancing. The staff obviously were not enforcing this .I stayed in my room and did not venture out to the lobby for this reason.I did not feel safe and would not stay here again.

This hotel was filthy. There was hair everywhere. I the shower, wrapped around the towel rods, inside the folded towels, in every corner, under the vanity, and in the sheets. This was shocking since the doors were sealed with stickers saying that the room had been sanitized. In three different rooms, the pocket door to the shower would not close. It just rolled back open in two rooms, with nothing to latch. And the third room would not shut all of the way. There was a two inch gap where the door was not hung correctly. This hotel is not very old, but the workmanship is horrible. You can tell that the contractor cut all kinds of corners. The lady at the front desk was very nice, but by that time it was too late. I would never stay at this hotel again.

We were completely satisfied with our stay. Room had more amenities than we usually find at other places. Nice facility very friendly helpful staff.

The location is very convenient to restaurants, shopping and is in a safe area. The morning staff on 12/10/2020 was not very friendly or welcoming. The condition and cleanliness of the Hotel overall was good. I was not very happy with my room as it was not very clean.

We had to wash all the dish is and utensils that were in the dishwasher by hand because they were not clean room and handles hon cabinets or not Queen to kovan standards not enough towels in the room. In today's environment we feel that more attention to clean the room should have been tended to

Everything was Impeccable. We loved our stay we were allowed to have our dog with us Edward please find out when we got to our room that we had RN kitchenette area with plates silverware everything that had already been washed sanitized and was our Covid NCDC approved it was a great stay overall

Very clean and quiet atmosphere! Staff was super friendly as well.