Hilton Garden Inn Calgary Downtown

Expected of a hilton hotel

It's exactly what you would expect at a Hilton hotel. Very accommodating, quick check-in, super easy. The location is more on the outskirts of downtown (I think) but very close to a LOT of sights to see including the Calgary Tower and right beside the new library (a personal love of mine) so very happy! As some mentioned, there are some homeless around the area but it felt more like the vibe of the downtown area rather than this specific section. Would definitely stay again.

Výlet s přáteli s 2 noclehy, 11. 06. 2022

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Great view of the river and bridge. Easy access to the train and public library.

Robert, Cesta s 5 noclehy, 11. 06. 2022

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AWFUL!

Area - hotel is situated directly beside a large homeless shelter. Dozens and dozens and dozens of homeless men and those experiencing addictions everywhere, including on the ramp going into the hotel (one man was so passed out I had to check if he was breathing/alive). Not safe/comfortable to walk outside. Room - sheets were dirty and we had to ask them to come and change them. Then I realized the comforter was dirty so I asked the staff if they were changed each time and the staff told me that they were not changed between guests. Staff - rude and unhelpful Overall - I would NEVER go back and pay to stay in such a place. When i checked out the staff asked about my stay and I told her it was terrible and that they should warn people about the homeless shelter next door and she said it was posted online, which I disagree with, because if it’s even there it is very well hidden. I had no idea or I would not have exposed my family to this!

Rodinná dovolená s 1 noclehem, 6. 06. 2022

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A few things you should know before booking

The most glaring detail of this stay was the fact that the hotel backs onto a large Salvation Army homeless shelter and soup kitchen. The area is absolutely crawling with people waiting for their next meal and police who are trying to keep them under control. While walking into the hotel a woman absolutely high out of her mind was blocking the door, and a police officer was in the lobby discussing this with the concierge when I checked in. Parking is $25 underground or $15 across the street in a lot. Don’t even think about going out for a walk or trying to explore the neighbourhood if you’re on your own. The information about the neighbourhood should be noted on the website when booking. As a single woman travelling there is no way I’d ever go back to this property. The young man who checked me in asked where I was coming from, and when I told him I’d been in the mountains and stayed at another hotel chain, he continued to criticize that company in comparison to a Hilton property.

Jennifer, Cesta s 1 noclehem, 6. 06. 2022

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Nice, clean and well located.

Very nice hotel, very well located. Only complaint is that I asked for housekeeping and it was never done.

Lorena, Rodinná dovolená s 2 noclehy, 23. 05. 2022

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Parking issues.

Parking is an issue, and is only sold on a first come first serve basis, you can park across the street in public parking but it is very insecure and close to a less of a desirable neighborhood. Basically there was a bunch of drunk homeless people parting in a public park across the street from the Public Parking.. I would have gladly paid extra for parking..... and maybe reserve parking that can be booked?

David, Cesta s 1 noclehem, 18. 05. 2022

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Hotel is great, view was not - parking is the problem. City parking across the street. However, we could not prepay for a 24 hour period before 6 pm. Checked in around 4 and could only pay until 6pm same day. Hotel told us closer to 6pm we could pay for 24 hr period. However, we only had the option to pay until 6am and we had to come back to the hotel between supper and Flames game to repay for parking. Not ideal having to hang around to keep paying for parking. Guess if had we paid on-line it may have worked as indicated. However, we would have had to set up an account and upload a min of $25 to a parking account. Not practical for out of province guests who rarely travel to Calgary.

Corey, Obchodní cesta s 1 noclehem, 23. 04. 2022

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Not great parking. Nice view

The bathroom could have been cleaner. We had horrible neighbors but was given free breakfast since the kept banging on our door all night. We ordered from the restaurant our last night and paid cash but when we went to check out they tried to charge my credit card saying i hadnt paid for it. Was told they would check the cameras and let me know. Also wouldn't recommend going out at night alone. Plus parking isnt greag

Cesta s 2 noclehy, 22. 04. 2022

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Quick one night stay - average

Rooms are a good size. Bed is comfy. Sheets are ok. Pillows are small and flat but I had 4 so it was good. $25 parking isn’t bad for downtown and prefer to on street or parking lot. Over all everything was ok. Lobby bar and restaurant seemed nice. Nice to have fridge and microwave in your room. Coffee maker was dirty and water had something floating in it.

Joanne, Rodinná dovolená s 1 noclehem, 15. 04. 2022

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Excellent

Manpreet, Cesta s 1 noclehem, 1. 04. 2022

Autentické hodnocení od zákazníka společnosti Expedia