Hotel Los Lagos Spa & Resort

Disappointed the big slide was not working

The resort is a little kitschy and they pump so many people in and out you kind of feel like cattle being herded. That said, the thermal springs did seem clean, if a bit Disney. The kids loved it, me not so much. Not horrible, not great. Also, there was no WiFi in the rooms.

Not a great experience - staff at check in was a little rude, no internet in rooms and shaky connection in common areas, rooms have very thin walls so you hear all conversations next door loud and clear, pools are very, very crowded, long lines at breakfast (where my 15 year old daughter was acosted by a man in charge of a tour group when she came down to breakfast late who blocked her path and demanded her for her room number and then said it was a joke). We stayed in many wonderful places in Costa Rica, some on the pricey side some very reasonable - this one wasn't one of them.

Great resort for families. Bathrooms are okay, quite dated.