Grand Hotel of Cape May

Room was outdated and cramped. There were 1/2 dozen flies in the room when we arrived, small insects (spider, ants) crawled around the room at night. The area was nice and so were the hotel staff. Everything else was servely lacking for the prime.

We love Cape May and tried to plan a last minute trip. We chose the Grand Hotel due to it being one of the only available hotels. Thank goodness it was only for one night. While the room itself was mostly clean, it was extremely out of date with popcorn walls and ceilings. It is set up motel style with awful outdoor carpet outside of the room doors with cheap plastic chairs outside of each room. The toilet had no lid to close to flush toilet and the shower was dirty. The pool area had a cheap looking tiki bar and chairs set up around the pool. The indoor pool area looked clean and had updated furniture. I cringed every time we had to go back to our room. Parking was free, but bring your beach gear as there is no set up on the beach and you pay for beach access daily. Overall, we thought the hotel/motel was in poor condition and will not stay here again. The Ocean Resort and Montreal were only a couple of doors down and looked very well maintained.

Our stay was okay. The price is steep, but it does have both an indoor and outdoor pool, wi-fi and parking. The room looked newly redone and was clean, albeit the handle fell off the dresser and the toilet paper holder kept falling out of the wall. It would have been a great stay if the staff had been friendlier. A number of them were "icy" including the girl who checked us in and a bartender who was surly, and caused us to not go back to Hemingways. The restaurant manager and bartender our first night were both very nice. So it's the luck of the draw I guess. At this price, the amenities are acceptable, but the treatment by some of the staff needs improvement.

I was surprised about the quality of the hotel based on the price. The walls were paper thin so you heard all movement and conversations on the floor above and right outside the door. The place looked like it may have been remodeled years ago but the quality of the bed and the towels are better at the lowest level hotel chain with a price that would be significantly less.

Wouldn’t stay there again. For the price there are many better options- better locations and nicer building but worst part was being checked in by the least helpful person I have encountered in service industry.