Hotel Luxor Florence

Comfortable clean hotel with lovely staff who were very welcoming and helpful. Our room was looking onto the train tracks but the noise was minimal and did not keep us awake. Breakfast was fine, nicely presented. The WIFI was an unsecured network which we connected to but struggled to get a login page for, however staff did kindly assist with this. Location is a 4 minute walk to the train station and not too far from there to the duomo. I would however consider staying closer to the city centre if I returned to Florence. Other than location the hotel could not have done anymore to enhance our stay.

We came just for a couple days of site seeing and shopping. The hotel was great for us 4.

Close to the train station and walking distance to great restaurants and central Florence. The staff was super friendly and very helpful in recommending to places to eat! A great trip overall. The only complaint we had is that we couldn't control the room temperature.

Hotel Luxor was like a home away from home -- clean comfortable rooms, an outstanding breakfast, and most of all, caring personnel. When we were figuring out best transportation or logistics, the staff was extremely helpful with our best in mind. Fresh coffee could be had anytime upon request, even with beverages available in the rooms. It exceeded our expectations and we wished we could have packed the hotel with us throughout our travels.

We stayed in four hotels through our 10-day euro trips and the hotel was way ahead of the rest when it comes to customer experience. When we reached the hotel, Elizabetta knew us by name and offered us a warm drink as soon as we got in because it was really cold that day. She then helped us with our questions about what is the best way to go about sight-seeing that we had planned before our trip. She sat with us while we had our coffee and tea and explained and marked the map and told us about the process and how to go about the things we want to see. She booked our reservation for the Pisa trip and confirmed that vegetarian food is available with the tour agency. She gave coupons for a discount at restaurants and recommended a couple of other restaurants she liked that were close to the hotel. The room was really clean and the staff was very helpful.