Hotel Luxor Florence

Absolutely the best customer service from Adriana

The staff was very nice and helpful. They really wanted to please. For breakfast they Had a good selection and the coffee was great. The room was clean and comfortable. They even made us a simple breakfast/ lunch one morning when we had to leave early on an excursion.(croissant, sandwich, jus box and soda crackers to go). The are close to the train and very close to the pickup spot we’re many tour leave from. The only inconvenience was are room was facing the train rails. It was a bit nosy. Ask for a room on the opting side. Alto it did not bother my daughter. We stayed 2 night’s.

The hotel is owned by a family and run by them. The owners and the staff are really helpful from the time we checked in and they wanted to make it feel like home and true to their word they made it feel like home. We were able to check in few hours before the usual 2:00 pm. They made cappacino and hot chocolate whenever we wanted. They helped with planning the trip to various places in Florence. Also they helped with planning a a day trip to Cinque Terre monterosso (two hour train ride from Florence and it is a small town with beaches) and we were able to do that because of Adrianna (owner). We enjoyed that trip. Special thanks to owners Constantino, Cosumo, and Adrianna and Angelica (staff) for a lovely hospitality and enjoyable stay.

we loved this place, staff went above and beyond...always greet us with a smile, and the room was all we expected to be - B'fast was amazing, and Angelica made the best CAFE ever ....the desk staff were friendly and accommodating- We met the owner and she was super friendly and understood our needs about printing voucher for our tours, she was extremely helpful and did with a smile - Overall we had an incredible experience! olivia

No frills hotel with excellent location for a tourist and helpful staff.