a&o Stuttgart City

Internet was not working at the rooms. Rooms are not very clean (because of other guests) Towels were not clean

Booked this hotel due to it’s proximity to the train station and a venue for a music gig we were going to. Although we had a private room with en-suite it is a hostel with just beds available if required. It’s not in a particularly picturesque part of town but it suited our needs. Reception was very helpful, our room was clean, modern and serviceable. If you just want somewhere to put your head down then you can’t go wrong with this!

Door to room was broken yet even after advising them to stop putting more persons in the room they kept piling them in and the door got worse. Kitchen is quite unpleasant and needs new pots and pans. It just looks left..

Door to room was left broken and open the entire 3 day stay. They kept adding guests to a 6 bed room even though the door was broken and they entered at all hours of the night. The checkin desk was notified that the door was broken and they did nothing but increase the mess by adding guests to the room continuously Beds are not comfortable at all. Not to mention that since they are metal they make noises all night the slightest movement by a person. The kitchen is a joke. People steal your food and the place is generally left with dirty pots and pans and dishes.

The staff was very welcoming and helpful. Somewhat convenient to places to eat, tram, and main train station.

Comfortable enough clean dorm. Bit strange that there was a double bed included in the dorm. No towels or bedding provided, but I had my own and no issues using it. Obviously if you don't it will add to the cost.

Check-in was a disaster... A tour bus arrived just before us(1 of 3 that we saw during our 1 night stay), and the 2 front desk employees were overwhelmed and unfriendly. The room was not what we booked (they put us in a quad room, but thankfully did not assign 2 additional guests) but worked for 1 night. Hotel targets large groups. I emailed a question about the possibility of changing the day to 1 day earlier over a week before our stay, and did not get a response until 4 days after we had checked-out.

It was clean and modern. I appreciated having breakfast in the morning. The only negative thing was the noise in the corridor. The doors are not soundproof and people are not respectueuse of those sleeping.

A good value for the price. Mostly families chose this property.

The room was great and clean. However, when I checked in I had to wait long time and there was long queue. During that time there were a lot of flies in the reception which gave me a sense that the place is not clean. For two night stays I had the flyies always there in the reception and the hotel didn't take any action to solve it