Fersal Hotel Puerto Princesa

Stay is Ok but check in is really strict as it has to be on the exact time otherwise they will charge you extra if you want to be checked in early. The thing is, the hotel is not fully booked. I hope they’d be a little bit more flexible with their check in policy. Hotel staff though is very courteous:

The front desk clerk are very helpful , very informative . The supervisor in the front desk, her name Hanna is very nice and helpful

Very good location. Staff was friendly, buffet breakfast was decent and our room was decent with 4 single beds. Hot water in the shower is a plus.

The property is near the old/former airport. It was clean and the staff were helpful.

In a great location, this is a very clean hotel. The staff are very pleasant and the room was exceptionally clean.

Location was outside Puerto Princessa center. Was close to airport and appreciated the shuttle to catch our flight. Our room overlooked a rather disturbing pig pen. Despite that, rooms were clean and staff very helpful .The breakfast was good.

I booked this place, due to my late arrival in Puerto Princessa...(after midnight) & not being able to get a van to El Nido until early morning. The girl at the front desk was so nice and accommodating. However, the bed was not comfortable, the breakfast was disappointing and one of the main reasons I booked this place was due to the free airport transit van. The morning I checked out, there was a police investigation going on in one of the rooms. The police had parked behind the airport shuttles so the staff apologized and told me to take a trike. I understood, but asked if they were paying for the trike, considering it wasn't my fault the shuttles were blocked....and I booked for the purpose of using that free service. That's when staff started sending me to the road, talking and laughing to one another but only giving me 22 pesos...then had trike guys try to come pick me up, yet laugh about the money given me. Finally the security guard makes a deal with one and gives me another 20 pesos to give the driver. I didn't want to take the staff's money...I just felt the hotel should cover the cost of the trike.

Very friendly and helpful staff. Big and clean room, nice breakfast.

Extremely dark rooms, I have extensively travelled across Asia and other parts of the world and never came across such darkness in a hotel room! Overall clean, service is fine, what you would expect in the area. I’d recommend to stay here for not more than a night, but don’t expect anything special. The airport is not a 4 minute walk, but more like a 25 minute walk.

Nice hotel close to city centre