Holiday Inn Club Vacations Hill Country Resort

Facilities nor room were what we expected: no balcony, no water view. Internet was terrible, pool was being serviced And check in process was awful Resulting in an hour delay reaching our room

Check in was a hassle. We stayed in the president's villas but the carpet was stained and dirty everywhere.

Sale person keep pushing for a time share . Told her 5 time no finally had to get manger . Cancel rest of trip . No respect to customer.

Awesome 👏 Great time will definitely go back very soon.

Good perfect all service good food good .. piconas excelentes atención buena

The room had a plastic ziplock bag on the floor, which sort of means cleaning was that thorough. Then again, it is an easy thing to overlook. Other than that, the room was really nice. I would've liked an explanation of how the A and B units are setup. We saw a single door and was concerned about walking into some else's room.

Everything was beautiful and peaceful. The villa was perfect size however three roaches came out at night 😬 The villa was equipped with everything super cool.

Was very disappointed in my stay at Holiday Inn Resort this past week, 08/12-08/14/2020. The room could have been cleaner. My son and his family stayed in a villa and it was absolutely filthy. The bottom feet of two toddlers were totally black after walking around in the room for 15 minutes. If that room had been given to me they would have been giving me a new room or I would have cancelled totally. They complained and all they got was a "sorry".

Check in easy ready for our arrival lobby clean. Short overnight stay for us this time, the room was large nice, cleaning seemed to be in place. The locations of the room was a disappointment view of a stone wall right outside the window seemed like you are staying in a basement. Price was high for this unit without a view