The Alfond Inn

Great hotel. Very nice lobby and common spaces. The rooms are comfortable, clean, and well appointed. Bathrooms leave a little to be desired (they are tired looking and outdated for what I would expect from a hotel of this caliber).

Good quality furnishings and finishes. Service was very good. A solid 4/5.

Beautiful hotel. The outside courtyard and lounge area made us feel comfortable with covid. Location is great walking distance to all shops & restaurants.

It’s what I expected for the price I paid for

For many years, we lived and worked in WP but recently moved and still come in weekly for business. Although we’re Hilton Honor Gold members and have always preferred Hilton properties, we decided to try the Alfond since it’s super close to our work - ‘we fell in love’ :) We hope to continue staying with a corporate rate... You’ve done a wonderful job❤️

Overall very good and I would stay there again. Service in the restaurant and bar area left much to be desired. When help finally arrives the people are delightful, they had to be sought out.

The hotel is gorgeous, absolutely beautiful, with open areas with seating and courtyards. Staff is friendly. The problem started with the room noise. I didn’t notice it until bed with tv off. There was a horrible background sound that never stopped. I can only describe it as being in an aquarium with a diver’s regulator. It was a continuous consistent sound. You could even hear it in the bathroom with the fan on. Then the bed was extremely soft. It’s wonderful if you enjoy soft surfaces but I need a somewhat firmer mattress. There was definitely no firmness, more like a feather cloud. I analogize it to the ‘Money Pit’ bed. Awoke with back pains after a miserable sleep interrupted by 3hrs of bubbling sounds before finally returning to sleep to get up at 5am. Moreover, I almost fell in the shower as there was no tub mat, nor tub stickers. But to top it off, I was charged TWICE! Once through PayPal on the website and then from the Hotel itself. I noticed it the next morning after checkout. When I checked out there was no desk worker and already two room keys from other guests. One still had their card with room number in the cardholder Eek! So I wasn’t able to discuss the room issues in person. My husband spoke with manager later in the day who said he’d check the room. So far I feel unsatisfied.

Fantastic! It was my second time at the property and was just as excellent as the first time.

Beautiful pool area and convenient location. Walk to Rollins College campus and downtown Winter Park.

Wonderful place to stay. My only complaint was the lack of urgency by the staff to locate an item I forgot in the room.