Vivá Porto de Galinhas Resort

Every year I book a different resort to spend the Brazilian summer holidays with my family. I wasn't expecting too much from this resort, but it completely surprised me in all aspects. Staff is amazing, special thanks to Robert bartender at the beach. There is always an umbrella and chairs available for you by the pool or at the beach. Food is really good quality at the buffet (you can actually order anything from the full menu they deliver to you on the beach - not every hotel offer this). The pool restaurant needs improvement - environment is good, but the menu has few options and small portions in my opinion. Room is very clean and new.

Liked most of the staff (although virtually no English, lucky I know a little Portuguese), the grounds and beach are nice and reception is nice. Rooms are a little tired l, the French doors did not even close properly, let alone keep out the noise or mozzies, and the place feels more like a holiday camp than a hotel, definitely not a 4* hotel. However, the staff are very hard working and pleasant and are a credit to the place. Was a little difficult to work everything out with so little English, although on the last day, it seemed all those who could speak English came back from holiday. The food is not great, but they have a good wine list. They did a lot of nice touches for Xmas and New Year. Very much a family oriented place and not so great for a couple. The tour company had no English speakers in the hotel, again I managed with limited Portuguese, but they forgot to pick us up for our day trip and we had to try and catch the coach up. Trips are only Portuguese or Spanish, apparently to arrange an English guide would cost extra (they say they speak your language, they don't). On the return transfer to the airport, the baggage ended up strewn along the road and it was only the quick thinking of a motorcyclist racing to catch up with the coach and attract his attention to stop, that meant the luggage got picked up and made it to the airport. Without the motor cyclist the luggage would have stayed at various points on the way to the airport and probably lost forever.

I went as a solo traveler (probably the only one in the entire resort) and had a lovely time. Everyone was friendly and helpful! Only downsides are that even with “meals included” you still have to pay if you want anything to drink. You get 1.5 L of water free on the first night and everything after that costs $$ . Bed wasn’t the most comfortable but after all day in the sun I still slept great. Bathroom could definitely be improved - the shower felt a little old (because it had grout in the tiles you could see the parts that looked a bit less than clean).

We were wonderfully accommodated by all the staff members of the hotel. The check in was smooth and the front desk associate was eager to inform us about all the amenities of the resort. Our room was exceptionally clean with a gorgeous view of the ocean. We were offered a hammock to hang on our balcony, which added a great relaxing way to lounge. The pools were warm and comfortable, but not very clean. I’d avoid all the corners of the pools as they seem to collect the most dirt. The service poolside and beach side was exceptional, and all the servers worked quickly and accurately. The food was pretty good and caipirinhas strong. The hotel offers an extensive concierge service and the lady we spoke with was absolutely phenomenal! We appreciated her assistance so much. Nearby you are able to access the Porto De Gallinhas Village- and I highly recommend you do so! Excellent experience overall.

The room was awesome. The location was great and the pool was very good. Breakfast and dinner had many delicous options.

The hotel is well located and the staff is super nice. It’s a very family oriented hotel. It’s like an average all inclusive in the Caribbean. The two major problems that we faced were: quality of the food at the buffet was not good and anothe problem was the WiFi that doesn’t work properly around the hotel. If we come back to Porto Galinhas we will try a different one.

Great resort hotel near Porto de Galinha. Wonderful breakfast, clean pools and beach service. The only negative point was that staff closed the pool before the posted time. It was very dangerous as they turned off the pool lights.

Hotel fantástico! Uma mega estrutura totalmente pensada nos hóspedes. Funcionários atenciosos e muito solícitos. Um destaque para a chefe Wilma da recepção. Excelente profissional, sempre pronta para atender com simpatia e celeridade. Piscinas maravilhosas.

O hotel está em boas condições, o receptivo nada agradável nem água oferecem, fiquei decepcionada, as toalhas são péssimas, parece uma lixa, nada a ver com hotel 4 estrelas. A piscina e muito boa, a praia do hotel e bem forte o mar, tem serviço de praia básico. Não me surpreendeu em nenhum ponto.