Au Cerf d'Or

We really liked everything about the hotel and will go back again but our problem was that the Jacuzzi was broken. I did a lot of research to find a hotel that provided a whirlpool Jacuzzi and we were very much looking forward to using it. I had a feeling when we questioned the staff about it that it had be broken for quite some time. They use it as a selling feature in all of their literature and Expedia also notes that the Jacuzzi it available to us. They need to fix this problem.

Great location only issue the hot water has a mind of its own from freezing to boiling without the need to adjust

Beautiful room. Very spacious and modern bathroom. Young lady at reception was welcoming and helpful. Location was close to all sights.

The hotel does not provide parking and if you arrive on busy hours is unlikely to find somethong nearby. I specifically boomed this one since this service was included. Sleeping is not easy since is very noisy. The hotel was clean and the service friendly though could not really help with tje parking issue. Additionally I forgot some piece of clothing in the hotel and once I called multiple timea the answer they gave me was originally unclear and later on very vague to end up on "we will investigate and let you know". They also mentioned they would call back but never did. Location is very good, in proximity to the city centre. The overall experience was average to bad.

Very good hotel with no problems, would stay here again.

Nice welcome, clean and spacious room

A simple clean hotel. Nothing fancy, a little dated, but who cares. We weren't there to sit in the hotel room. It was very clean and air-conditioned. The staff was lovely. They had a spa/pool available to guests and a restaurant attached. It a hop skip and a jump to the historic centre and grocery stores.

Great location, good place, A/C, comforable.

good location next to restaurant, river, room with air conditioning

The hotel is the classic French look and feel, small, warm, cozy type, and rooms quite small and bathrooms are very small. There are zero amenities here, so don't expect much. Parking is impossible and you must walk about 4-5 blocks away to park at the nearest parking garage. The breakfast (included) is very small and the service staff did not approach even once and I was quite disappointed. I had to approach them for service. The hotel is very well located to get to everything in the entertainment district and that was the main plus. I hotel reception staff was exceptional.