Esplendor by Wyndham Montevideo Cervantes

The hotel and service were great. Receptionists were really friendly, professional and helpful. Room was spacious and clean. Breakfast was the same all days, so there is maybe space for improvement. The pool is good, but not so big as expected. Location is great (3 mins to Theatre Solis). He hotel itself is located in an old building, so i.e. my wooden floor creaked, but i think its just the character of renovated buildings.

surrounding area is a little noisy and not so clean

The hotel location and design is great, close to the old town, promenade and city centre. We were greeted by a lovely receptionist who was very helpful, polite and friendly. The room was quite spacious and comfortable however 2 out of 3 nights we have stayed in Esplendor we were woken up by the noise from the corridor ( other guests coming from parties, bringing visitors and not respecting those who were already asleep). The bathroom require some ventilation as it shows pretty bad moulds on the walls and ceiling. Breakfast offered good variety of cereals, yogurts, and sandwich toppings including ham cheese and veggies 👍. Unfortunatelly, as we were setting off at 6 am ( breakfast serving starts at 7am ) we have asked if the breakfast room staff could prepare some snack or sandwiches for us, to which we were told no, even tho the breakfast was already paid! Over all a bit disappointed for a 4 star hotel.

excellent location great breakfast staff very profesor

A screw was sticking out of the floor. A floor board was sucken and needed to be replaced. Some public walls needed plaster, sanding and new paint. Breakfast was satisfactory

Old building, this hotel is nice but can use a little update . Good location and Great Service

Nice hotel in its day. The room was very large and the bathroom too, with good basin and marble surfaces. Shower very powerful and water always hot. The spa was hot and clean but needed the sauna to work, and changing rooms in the spa not outside! Hotel has character but it needs redecorating and the streets around are very dirty,dodgy and dark at night. Montevideo city is run down and there are lots of homeless,and drug dealers around. Interesting museums to visit are the Palacio Dalancio and the Andes museum( for the story about the plane crash depicted in the movie”Alive”. Best to visit the beautiful Solis Theatre, a real gem of a place! Also for restaurants near the hotel ( of which there are very few) visit Los Lenos which is an excellent restaurant...especially the Steak and the Lasagne with spinach! The boss man and the barman were so welcoming as well as all their team of wait-staff. Staff at the Espendor were all very welcoming and helpful with ideas and booking taxis.

The service is terrible. Toilet kept getting blocked and there was no one to fix it. They wanted us to fix the toilet. The people at the service desk will take advantage of you ‘money wise’. They didn’t even have ice!! Will not stay here ever again and do not recommend it.

Hotel was spotless and check in was fast and easy.

Beautifully designed modern hotel! Great buffet breakfast overlooking the city...