The Grand Imperial - Heritage Hotel – Agra

Beautiful hotel with typical Heritage style. Historical and authentic. Experienced and courteous staff. Everything is done with quiet politeness. Lots of lovely detail in decor, solid Indian wooden doors, terrace and garden, colourful tiles and Indian wooden post bed, (the best night's sleep all holiday). One of those places you wished you want to change your flight home for and book for another night or so!

I would recommend the hotel, although would not book taxis/air port transfers with them as the price was very inflated compared to what you can get elsewhere.

excellent

It was one of the worst experience ever. Stay away from this hotel. 1)the room service person from hotel wanted to know if he could visit to one of our female and wanted to know if she is alone? 2) Someone from hotel stole money from the room of our female staff. Total $220. (4 x $50 and 1 x $20) There is no safe box in the room. She had the money in a zippered purse. (4) $50.00 USD notes, Several ($20.00 USD notes) some $5 dollar notes. What went missing was all four $50.00 notes and one $20.00 note. They left behind the small notes. 3) Breakfast was terrible The coffee was instant, the water was warm and not hot. The eggs were cooked by the cook and good. Juice was sugar water, Bread was rock hard. This was 2 star quality food. Selection was terrible. 4) Shower water was rust or dirt IN room 217

This has been the worst experience in my life, the hotel is horrible, dirty, the toillets water is black, the bathrooms are old, mosquitos, but the worst part was the service at the hotel I paid the room for a driver that was going with us and even I paid the room I handed the driver the keys they kick him our of the room he slept outside, I have NEVER experienced someone so RUDE and UPSETING, PLEASE PLEASE DO NOT STAY IN THIS HOTEL IT WAS A HORRIBLE EXPERIENCE FOR THE 4 ROOMS WE BOOKED.