Tilal Liwa Hotel

Hotel looks very old. Staff was trying to do their best but service needs to be improved in order to deserve the 4* designation. We arrived early, we were informed we’d get the key by 3:00pm. At 5:00pm we still didn’t have the keys. We had to go and ask for them. They LOST our bags. They had to check the cameras to find out - after one hour - that it was delivered to another room. Bathrooms smell like sewage, maybe because the pipe system is old? We spent two nights and the smell was persistent, that was also in the pool area bathroom. Breakfast could be of better quality and variety, considering the price charged. We had very high expectations based on what we read and on friend’s feedback but it turned out to be very disappointing. I wouldn’t recommend it.

My stay in Tilal Liwa was for 4 days

We have visited the hotel during August 2020, however due to covide restrictions they downsized the staff too much so only one receptionist and you have to take care of your luggage, masks you should wear all time unless u r eating or in the pool, there was no dinner buffet first night because of no enough people

not bad. but restraurant is disappointing.

Over all the property was nice we have pool view room, it was pleasant winter arabian night, breakfast & dinner buffet was nice , really loved our stay, there was only issue the early check-in, if the hotel is house full i understand the the waiting thing but there was lot of available room still they wanted me to wait 3 hours untill check in time, thanks to my gold membership with hotels.com it helped me check in early 😍 other then that it was perfect trip

We stayed in Tilal Liwa on occasion of my wife birthday. staff really went over and beyond to make our stay special starting from room decorations. special thanks to kanan and his team. additionally there were evening activities like marshmallow barbeque which kept my daughter interested.overall we enjoyed our stay

Nice hotel to stay at Aldhafrah to visit the festival there. Rooms needs some isolation as you can clearly hear the noises from other rooms. Choose the rooms overlooking the swimming pool on the ground floor. Food served at the buffet and the room service needs more attention as majority of the menu especially arabic food contains wrong ingredients.

Beautiful swimming pool and view in middle of desert. BUT with pay that much price for room it was not good. Smell and old bathroom(when u take a shower water leak on the bathroom floor)

Tilal Liwa was very good considering the expansion around the place but it did maintain its Desert location n view. Excellent property with very courteous and pleasant staff it was a good experience for us as a family . Food was ok but an Indian or Arabian touch would have been much better.

Great