Fairfield Inn & Suites by Marriott Lexington North

We didn’t have a stay! This trip was a combo of my son’s invite to tryout for the USA Football Teamm/ Family relaxation. This would be my only chance for a while to enjoy some good food with my family. (due to having two major surgeries on the 25 & 27 and a long rehab time) My wife got ther before my son and his friend. They both had a triple overtime game that caused a late check in. My wife went to the room and noticed that it had 2 beds and a loveseat. Our reservation was for a king with sleeper sofa... we needed separation from one boy that was not ours. My wife went to desk, and told the desk clerk that this was not what we wanted... without even asking my wife’s name to even check, the woman said if you don’t like it, go somewhere else... my wife was tired and asked for a refund. The clerk refused. My wife told the woman that she was hateful. She then demanded my wife to leave and she was calling the cops! My wife did call the woman a hateful bitch and left the hotel. The clerk then followed my wife outside and blocked her from leaving until the police arrived. The police were super nice and told my wife that your employee must leave the property. My wife was leaving! Your employee was blocking her so she couldn’t leave. We had to look for place to stay @ midnight! We stayed at embassies suites... it was not our fault you were overbooked and that you use a third party company to fill your rooms. I had a “Guarantee”

Hotel is o.k. but didn't receive any room service in 3 days. Very disappointing!

Front desk, superior, pool area could use attention, left at 1130, did not clean room

No microwave in room - very small pool

The hotel and staff were very nice and welcoming. The two things that made my stay unsatisfactory was that the pool area closed at 10 and we didn’t get back from the concert until 11. We were looking forward to relaxing in the hot tub. The other thing was the breakfast options. The waffle mix was flavored and once you put butter and syrup on it the waffle became super soggy. I tried the scrambled eggs and pork sausage next. I took one bite of the sausage and had to spit it out. I ended up eating after I checked out of the hotel.