Oum Palace Hotel & Spa

Everything was great. The staff were good and we loved the driver. For food go to the marina mall

I love everything about this hotel great service great staff and they all speak all languages excellent place .. 5⭐️

Stay away from this hotel! Expedia charged us with 2 adults and 2 children, but at the hotel they changed and they said it's rule what they set, so they charged 300 MDH more than what expedia charged. Beware of this hotel, I will not go again and I WILL NOT refer any friends to go over again. My simple question was if Expedia charges how can they simply charge more, it's not a good business acumen, if I had one less person in expedia then its a different case but I had it for 2 adults and 2 children with AGES mentioned, even then they override that and asked for additional adult charge, since I was with sick kid at that time, and also travelling from marrakech, we have been pushed to agree and paid what they asked for. They added price for breakfast too after we insisted they took out BF charge. Ridiculous...STAY AWAY !

Excellent location for seeing Casablanca, or if traveling elsewhere by bus, as bus station at end of street. Hotel is older, but comfortable and clean, with excellent service. Will arrange pickup at airport. Our flight was 5 hours late, but our driver was still there to meet us. Breakfast buffet included. Would recommend.

Air condition work heat during winter and cold during summer. so don't expect cold Air condition month of march. Furniture is dirty and too old need to be change. also when I came they give me wrong room type...had to comeback to change the room

We really lucked out w this hotel! The staff went out of their way to make us feel welcome and taken care of. We stayed twice as long as we intended bc of the exceptional service.

Lovely staff. Hotel on surface is lovely but bathroom wasn't the cleanest, Chipped doors and very tired looking towels. Was in transit for 7 hours so just needed a shower and meal which the hotel was good for. Room size was okay but no tea making facility in room, no iron and very basic local tv with bad reception.

It was cheap and convenient. There are some insects wandering the halls, so perhaps not as clean as it could be.

Elevator never comes. Bottle of water cost 30DH. I cannot believe it’s not free.

On the positive side, the room was clean, there was hot water, and it was in a good location to walk to sites within a half hour. On the negative side, the room was tiny (not at all like the pictures), the shower leaked, the internet was extremely slow, and would frequently cut out, nothing in the room worked well (TV was full of static, and the phone the lobby did not work), and it was noisy (you could hear street traffic and people in the hallways).