Barceló Bávaro Palace - All Inclusive

Great and amable staff!

Service at the restaurants ver poor and they do not enforce health precautions

perhaps cause of holidays most restaurants and excursions overbooked. 2 nights in the palace and one night in the Beach ( adult's only). I will book only the palace again. check in and check out took some time due to crowd of people arriving in buses. food on buffet was ok.if not reservation for restaurant Room service is extra. We requested mostly room service in order to avoid to wait to schedule a meal in one of the restaurants and give the time we want to eat. Friendly staff. clean.

Service was excellent and everything was great. Room service was great and the staff very friendly pools. Where beautiful. And all the restrooms clean. Food was ok needs more seafood area other than that love.

El resort es muy lindo y lo mantienen limpio. Lo único negativo es que el staff no es para nada amable y la mayoría de ellos no pueden darte información sobre los amenities del resort ni los horarios de servicio de los buffets, ademas de esto la comida en el buffet casi siempre esta fria y los meseros o dan buena atención al cliente.

I promised myself to keep an open mind on this trip. It was my first time at a resort and I was unsure what to expect. I will start with the good. Pros: The hotel was stunning. It had beautiful views of the beach and multiple pools. Our room was upgraded and we had a jacuzzi outside of the room. The staff was friendly and helpful. My boyfriend and I found the amenities to be lovely and the staff kept things very clean. Most staff members wore masks on properly, others had it halfway only covering the mouth. Cons: The food was terrible. All of the food in the buffet was either stale, cold, or flavorless. We tried going at multiple points in the day and tried different food items. It was terrible. We had to resort to ordering out for lunch almost every day. The restaurants at night were better but had to be booked ahead of time. One of the biggest concerns I had personally was the lack of social distancing and absolutely no one wearing a mask. None of the employees asked people to wear a mask and there would be clumps of people hovering over one another at the buffet or even the bar. We were asked once to relocate from eating outside for "social distancing" which was funny because restaurants were being jammed to the rim. The Expedia rep also conned us to go into a "free shopping tour". Overall if you care about the food you are eating or even have the slightest concern over the global pandemic, then I would think twice about going to this place.

Nice hotel , nice staff, friendly people. We had a good time I will always con back.

Really enjoyed our stayed here. We totally recommend this place!! Excellent customer service

Everything was great. the water sports. amazing pools!!! multiple massive pools around the property. great water parks for kids and adults. Lots of bars and restaurants to choose from. Did the SCUBA course, great service and attention to detail by instructor and assistants. The staff is wonderful and very attentive to your needs.

Beautiful resort great view highly recommend. Will definitely come back once all is open and functioning.