Vitrum Hotel

We liked the location. We disliked the facilities and their indifferent treatment. The building is very noisy and there is no respect for cleaning employees to minimize noise and respect guests who are sleeping

Seems like people are overworked and not too friendly.

Beautiful room and by far best breakfast spread out of all the hotels i stayed at. Spa area can get quite crowded but pool was nice and relaxing regardless.

The rooms are very big, roomy, and have everything needed for an enjoyable stay. Beds are huge and super comfortable. There is also a large sofa that can prob sleep 2 people more than comfortably if needed. The rain head shower in the bathroom is amazing, although the floor does get wet. Only thing I would ask for of the room is a large floor to ceiling mirror somewhere, as the only mirror is waist up and in the bathroom. Hotel staff was very nice and was able to get us amazing seats to a soccer game. Hotel is also in a great, safe area close to restaurants and about a 10 min walk to the Subte (subway) to get to other parts of BA. Had a great stay and would highly recommend this hotel.

We stayed for three nights and would highly recommend this hotel. The staff were amazing. They responded promptly to any question before we arrived and were extremely helpful once we in the hotel. The bar/restaurant staff were also very friendly and cheerful. Breakfast was good location provides easy access to walk around Palermo and is a short very cheap taxi ride to the centre

This is a great property in the heart of Palermo with MANY restaurants/bars within walking distance. Campo Bravo and Copa de Rey are two great places as an example. Anyway, the front desk staff here is AMAZING. Carolina, David, Luca, Diego, Jonathan, Juan - did I miss anyone? We had a huge issue with shipping a small but important package from the States to BA via DHL. The package got stuck in Argentine customs hell for a week and we truly couldn't have got the package back without the assistance of everyone at the front desk. Keep in mind, they helped us even AFTER we checked out of the hotel and by most standards they were under no obligation to do so. My husband and I can never thank them enough, we are very grateful for their help and their kindness. As far as the hotel - the rooms are great, we had a very spacious room. I would only mention that the showers are quite small but other than that no complaints. They have a restaurant, a small gym and a sauna which we definitely liked. They also have an art gallery attached to their lobby which was cool. I highly recommend this property. When my husband and I travel it's important that the staff is helpful and friendly and the staff at Vitrum go above and beyond! P.S. - the BEST steak place in our opinion is La Cabrera!

The front desk personnel were the best ever. We used them for dinner recommendations ( all great) tour recommendations (same - great and a few times to help with translations and communications as we don’t speak Spanish. Always friendly and happy to be of service, each and every one! We highly recommend Vitrum Hotel for this reason and the quality of the accommodation. It was our first time in Buenos Aires and it was great.

The front desk staff was great Room was very spicy and comfortable. the shower setting was a little odd.. Overall great value for the money

Very spacious comfortable room, modern, clean. Nice breakfast.

Friendly staff, prompt to address issues. Beautiful design. One of our rooms could have used more lighting and one AC unit made odd crackling signs all the time making it difficult to sleep. Overall great stay and wonderful neighborhood.