The Cliff Beach & SPA Hotel

Great Hotel, Great Location. Happy Customers.

We booked the hotel for a short two-night stay and we were pleasantly surprised with everything. On arrival the receptionist was overly helpful. They were very accommodating as we had our 1 year old with us and even managed to prepare the room earlier than we expected. The hotel itself is a Paradise - beautiful architecture with great attention to detail. Every aspect has been planned to suit all guests in any weather condition. The pool / garden is extremely well maintained and clever layout. It allows many people to use without feeling crowded. Particularly like the little "river" which are shallow for younger swimmers. I would like to specifically mention the person working at the pool bar who was very polite and extremely helpful. The handmade pizzas are delicious and he was even able to make one dairy free for my wife. The rooms are very clean and provide a very nice view of the hotel garden and sea. The fact that the place is located out of Obzor gives you a break of all the night time loud music that you see all over the Black Sea coast. The beach under the hotel is a 5 min walk through the cooling forest. It's virgin beach so without mandatory pay-for sun loungers and umbrellas. One recommendation we have would be the restaurant menu. We thought the prices were not relative to the quality and quantity of the dishes. The staff were very pleasant but we just feel the meals could be improved.

Petar, Rodinná dovolená s 2 noclehy, 10. 07. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

Clean and nice hotel

Clean,big and nice hotel, very beautiful room and overall the hotel looks very good. The staff not so good with english and the pool bar barman not very polite.

Irina, Cesta s 3 noclehy, 9. 08. 2018

Autentické hodnocení od zákazníka společnosti Expedia

BAD hotel

it was very bad, por standard, not a 4 star hotel more like a 1-2 star hotel...

Berkay, Jiný účel cesty, 14. 09. 2013

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NICE PICTURES - VERY HARD BEDS

The hotel is pretty, though it is quite a hike to the beach. Our room was very nice but the beds were so hard that we wanted to check out after the very first night (we were supposed to stay 10 nights). When we went to the reception to ask for a new bed, we were told all the beds were the same. A very nice receptionist did everything he could to help us find another bed and another room, but they really were all the same. When we asked about checking out early, the manager on site said she didn't have the authority to approve our refund (we paid up front through Expedia). We then spent the next FIVE (5) HOURS on the phone with Expedia and their off-site booking manager trying to come to a resolution. At 4 PM we gave up and said we'd try one more night. Again, our room was beautiful, and big, but the bed was awful. So the next day, after another hour on the phone with Expedia, we were given the okay to check out early with the assurance that we would get our money back. We're still waiting for the hold to be released on our credit card, two weeks later... I would go to this hotel if you're not picky about mattresses (they were clean, just uncomfortable). I would also go to this hotel if you are looking for a really good value -- food was good and included in the rate. Unfortunately, we are used to a higher quality mattress so I wasn't able to sleep well, which really affected my entire experience.

Kim, Jiný účel cesty, 26. 08. 2014

Autentické hodnocení od zákazníka společnosti Expedia

Overall is nice and elegant. However no wifi in the room makes it very inconvenient for travellers of today.

Jiný účel cesty, 13. 09. 2015

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Clean but in a remote neighborhood

For Bulgaria this hotel / resort was fairly decent. We booked a 2 bedroom suite for our family. We only stayed one night en-route from Thracian Cliffs back,to Sofia. The dining at The Cliffs room closes for dinner at 9pm, they were nice to seat us at 8.55pm and provided very good service. Breakfast included was buffet and quite good. The resort was not very full. Need to upgrade elevators and provide key cards, otherwise this was a good visit.

Richard P, Rodinná dovolená, 14. 07. 2014

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Obzor was not so good but the hotel is far enough away from the town to feel like you are not there.The hotel and beach are very good.

Jiný účel cesty, 24. 06. 2013

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All lovely apart from the food

Cliff Beach hotel is a lovely hotel. It's a bit away from Obzor which was fine for us but you need to get a taxi, hotel shuttle or walk about 25 mins along the beach. The hotel has a lovely outdoor area with nice pools and sunbeds. We had a studio apartment which was comfortable. The hotel is mostly staffed by very young people but they speak good English and work really hard. The only issue we had with the hotel was the food which would mean we wouldn't stay again. The breakfast was an odd assortment of food - salad, eggs, not ripe fruit, poor quality bread, not very nice cakes - generally the ingredients were quite cheap and not prepared particularly well. Lunch was even worse. There is a very limited list of food (burgers and pizza) and nothing healthy (Bulgaria it seems is the home of salad) which generally took ages to be prepared and tasted pretty horrible. Service from the kitchen was slow - I also saw the waitress one dinner time give the chef our order and he carried on smoking his cigarette for about twenty minutes which didn't create a great impression on our first night.

Beverley, Romantika, 21. 08. 2015

Autentické hodnocení od zákazníka společnosti Venere

Impeccable service

I went there for a short break with my partner in the beginning of the summer. We were so pleased and impressed with the quality of the service that we decided to return again, a couple of months later. On both occasions, the room was very comfortable, spacious and clean. The restaurant food was delicious, both buffet and á la carte. The á la carte menu is truly great and I made it a point to compliment the chef for her outstanding skills. There are also many wines on offer. The hotel staff was very friendly and helpful with any request we had. This hotel is truly perfect for a beach getaway - a cluster of very nice pools on the terrace and a private access to the beach down the cliff (via wooden stairs). The only downside was a very slow internet connection, but we didn't really care about that as we really wanted to disconnect and relax. I am a well seasoned traveler and I rarely give such reviews to hotels. In fact, I have only done it once before - out of the dozens of hotels I've stayed in worldwide. For a better experience - and slightly better rates - do go there before the high season starts, i.e. when kids get off school.

Corina, Romantika, 4. 10. 2011

Autentické hodnocení od zákazníka společnosti Expedia

bel hotel cosy

Hotel plein de charme on accede à la plage par un chemin de bois au travers de la colline ... ca grimpe un peu au retour et cela donne sur une plage sauvage Attention un peu loin du centre animé 2kms sinon très bien entretenu et charmant Petit dej peut être à améliorer.

Christophe, Cesta s 1 noclehem, 12. 09. 2018

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