Pullman Bangkok Grande Sukhumvit

Excellent hotel Got an upgrade to suite Used this hotel over past 6 years and is still of high standard and clean

Bathroom sink stopped up two times, first time maintenance person help a little, then it stopped up again the night before departure, the toilet door was broken from wall and would stay closed for privacy, and the entry door malfunctioned and had to be fixed.

Hotel is well-located in the central of Bangkok, within walking distance to the Terminal 21 mall, the Asoke BTS and Sukhumvit MRT, which is also a stop away from the airport express train. From here, one can also avoid the usual crowd at Siam area and head one stop down to the new emQuartier mall. Rooms are spacious enough with separate showers and bathtub with direct view of the TV even in the bath (which they also provide bath salt for your bathing needs), nice comfy bathrobes and bath sheets. Staffs are friendly and attentive to all needs including a guide to taxi costs to airport etc for a good reference. Wifi connection was good and strong, without having to log-in everyday. Love the breakfast spread as well with a good international coverage such as a bibimbap station, congee/boiled rice, the usual egg station and a bloody Mary. Things that needs some attention to includes - some of the facial towel has got a weird smell to it, especially those folded and store under the sink; TV channels are erratic, probably because it's a smart digital tv which requires a good connection.

All the hotel staff were very welcoming We went to the roof top bar sky on 20 just to have a look but ended up staying for several drinks as the staff were so welcoming and friendly The pool area was fantastic once again greeted by very friendly and helpful staff Hotel has a great range of food and outside has a good mix of local and farang food This is the 1st time we have stayed at the Soi 20 area and had a very good time We will visit again for sure and stay at the Novotel hotel