Cinnamon Lakeside Colombo

facility is old, but service is no problem.

Choice of restaurants is good. Royal Thai is the highlight. Breakfast area far too small for hotel capacity. Buffet in evening very average. Hotel rooms very noisy from both guests and cleaning staff after 7am. Hotel rooms clean and today. Lack of sockets for charging the average business traveller. No USB ports like Cinnamon Grand.

Very friendly polite staff and clean environment. We are extremely thankful to Vishal at the checkin desk for checking us in early and providing a temporary room until our room was ready.

This is a very nice hotel with a great location. Loved the pool by the lake. It has everything you need in one place, in case you get tired of the big city.

I chose this place because during previous visits it had been an oasis of peace and tranquillity. Nothing could have been further from the truth this time! It was teeming with people, and the staff (obliging, as always, to the best of their abilities) seemed overwhelmed with just how many people they had to deal with. Breakfast was a farce all of its own. People were poaching each others' tables, and we even had breakfast for some parts of it standing up! The whole atmosphere of the place is like a airport departure lounge, and the guests seemed to reciprocate- littering the place, putting their feet up and snoozing on the lobby settees, etc. The joint, perhaps in a bid to increase profits, is definitely sub-5 star. The proof of the pudding is that it is full, and, I guess, offers excellent value for the "budget" traveller- but remember that you are getting what you are paying for.

Location very central, security seemed good which was reassuring. Great food in Thai Restraunt. Hotel was noisy, both inside and out. Noise form rooms above. Facing grounds with regular concerts playing music until midnight, 3 nights in a row. Guess this might have been different if at rear of hotel. Saturday night noise from a night club until 4am. Service from room service little disappointing. Ordered ice bucket, forgot, reminded and never came. Staff on desk a lobby helpful. Breakfast Restraunt too small for hotel. Difficult to get seat some morning but staff attentive.

I liked the staff attitude and willingness to serve with no hesitation. Friendly and helpful staff at reception, room service, dining room and throughout. I will recommend this property for anyone who wants a pleasant stay in the heart of Colombo.

Nice location. Very friendly staff. Food and services excellent. Would like to recommend this hotel to anyone.

Welcoming, well positioned with views over Colombo lake yet Quiet and self contained if you don’t want to venture into the tuk tuk town. The showers were fantastic and the bed excellent sleeping.

Fantastic! Mr Manoj from front desk on 12/10 was very helpful and patient on all of our requests.