Burasari Phuket Resort & Spa

Nice place to stay! Great Breakfast Buffett’.

Rooms tired and in need of maintenance. Leaking sink and condensation on floor had to be reported twice. Bathroom in the superior room tiny. Bathroom dated and in need of refurb. Not enough loungers around the pool for the number of guests. Definitely choose an elite room. We were moved for the last night and the difference is huge.

Stayed in a pool access room and was not impressed with the cleanliness. The bedroom was well cleaned (except for the closet that was very musty - we didn't bother with it because of this) but the bathroom was horrendous. Tiles were visibly grimey and the room was full of little mosquitos. The smell of sewage was strong. We also found a massive cockroach in the washroom one night and night staff seemed apethetic at best and had to be prompted to come deal with the issue. The hotel does many things right such as a great check in process, has a well maintained pool / common areas and a decent amenity kit. My takeaway is that this hotel tries to get a lot of "nice to haves" right but fails at providing the level of basic cleaniness I expect. We stayed here because our usual list of chain hotels did not offer pool access rooms. I would have much rather stayed somewhere else that was cleaner.

Overall is nice! Love the design of the hotel, is so unique and super relax to stay here. The crews are friendly, helpful and able to communicate in English even in Chinese. Something I would like to highlight is should install cooler at the hotel lobby. Is super sweaty to wait at the lobby especially in the afternoon.

Enjoyed it