Macdonald Manchester Hotel & Spa

We booked for a Sunday evening and got a good deal which included breakfast. e were happy with our stay, but breakfast was not of great quality and staff didn't seem overly keen to take orders of hot drinks and omelettes. Glad we didn't pay extra for this. Good location and great size room.

Amazing great view and friendly staff clean tidy room.

Booked a room and arrived before my friend. Asked reception to hold a key for her so she could enter the room as I wouldn't be there. Luckily just before I left, she arrived as they wouldn't give her a key and rang me instead. This wouldn't have been pleasant if I'd have already left. No robe in the room and disappointed that there wasn't a pool or sauna. The room itself was nice.

Great hotel

Some of the furniture is starting to look tired and could do with changing

Standards have REALLY gone down and i cannot recommend this hotel to anyone. Yesterday a cloth was left on my bench and the waste bin left on the bench in bathroom. When i returned today my room had NOT been serviced AT ALL. It took 45 mins for someone to come to my room and provide this paid for service. USELESS DO NOT USE

Great area, 5 min walk frim picadilly station, big rooms and comfy beds. Room keys deactivated which was annoying and we ran out of toilet paper and bath towels.

Took forever to find the parking - is not clear where the hotel parking is as there's a student block of flats close-by. Also the sign is black so at night it's really terrible to try and read it. The front desk smelt like BO when we arrived AND when we checked out, despite a nice lobby this obviously affects the experience. The room we had seemed nice as soon as we got in. But then we looked closer, there were stains on one of the bedsheets. We also specifically asked for a quiet room when we booked online and then reiterated that I'm a light sleeper at the front desk on arrival. Despite this, we were given a room near the road on level 2 - the road noise is really loud and because one whole wall is glass, it's cold. It was really cold the night we came, but the heating kept turning off so we woke up freezing. The absolute worst thing was that the bathroom had hair all over the place and there was urine stains on the toilet seat. You wouldn't see this at Travelodge/Premier Inn so REALLY disappointed to have paid more and face these issues.

Location and the hotel is clean, quiet and the staff are very friendly