Residence Inn by Marriott O'Fallon

Breakfast food was npt up to par with other Residence Inns. Breakfast lounge.did not open on time.

When we arrived our check in was not as smooth as some. The young lady kept mentioning about us buying third party. A reservation is the same no matter how purchased. We had no frying pan or paper towels in our(fully equipped kitchen). The floors were sticky, appliances needed wiping down and the bathroom floor was dirty. Vacuuming both the hall and rooms was also needed. There was continual running back and forth above us until 11:00. The laundry room also needed to be addressed. Upon checking out we were told choose the forth floor, request a room closer to the elevator (we were the last at the end of the hall). Why should we? We frequent Residence Inn but will not be back here again. The breakfast also was not of the same quality as others.

Quiet relaxing expansive cathedral type ceilings all around great stay

I booked as a staycation with my kids. When I checked in it says the pool is out of service till the 22nd. I wanted a refund because that was the only reason I booked a hotel. We left and drove 45 minutes back home. I didn't even use the room