Comfort Inn & Suites Beachfront

The toilet didn’t work in our first room. They moved us and second room and it smelt like wet dogs. The beds were so hard I couldn’t get comfortable. On the surface things look new and remodeled but you quickly see that the work isn’t as new or clean as you think. The location was the only good thing about our stay.

Very convenient location

It was very nice, Yadira was very very polite, very helpful to us and professional!!! We will definitely book here again in the near future.

Microwave and cable not working the first night we stayed. We didn't arrive until 10p.m that night so I waited until the next morning to ask about it. After I talked to them about the issues the microwave was replaced immediately and the service guy also "fixed" the cable. I returned to my room to see the cable was not fixed. I asked them to come back to fix it again and they sent the maintenance guy back. He couldnt get it fixed and then i was told a techniciam would be there in 15 minutes to fix it. After i returned from the beach that afternoon I came to the room to find it still was not fixed. I went and talked to the front desk associate who works in the evening and she was very helpful and immediately put us in another room that had no issues. She was very surprised the employees during the day did not switch me rooms after they could not fix the cable and instead would have left my family in the room that was definitely not up to par.

I had requested 2 rolled over beds and at the time we checked in we were told that the beds were not at all that they didn’t provide them . available. So they gave us blankets to sleep on the floor for 2 nights . Because we let the kids sleep on the beds . And on Saturday night the cable stopped working o our room and after 5 hours later they moved us to a different room and the new room smelled like dog and cigarette and was very unpleasant and also the pool water was very dirty. So we basically slept on the floor during our stay.