Wyndham San Jose Herradura Hotel & Convention Center

Now days due to the pandemic, Windham provides anyone without any doub that they care for you and your family. I saw too parties, a wedding and a seminar and everyone was requested to wear masks. The rooms were clean, since I came back twice within my visit to Costa Rica.

It's a great place to visit for pleasure or business. There is a casino nextdoor. Excellent service. Easy access from the highway. Some shopping and restaurants around for convenience.

It was a bit sad to see the condition of the pool, the grounds, and an entire abandoned (and quite scary) wing of the hotel. Most of this could be blamed on COVID but it made it a very eerie place to spend the night. The grounds literally don't look like they have been watered or maintained in the most basic of ways for over a year. Every thing was locked up including all the surrounding businesses. Also, the limited staff and amenities at the hotel were a challenge to say the least. We checked in late and they didn't even have bottled water available for sale. The two staff we saw the entire time were very nice however!

A large hotel that was mostly empty due to the current lack of tourism. The staff are doing their utmost to keep it looking up-to-date but certainly showing it’s age. The room was completely standard with what was once high-end finishing. The bed was excellent, which is probably the most important thing. Nice to have a fridge and coffee maker and lamps in the room, but you’ll be on hands and knees to select which of them you want plugged in as the power outlet below the desk o le has 2 spots. Very well equipped gym made my day to see such a great gym in a hotel. A little but of confusion among the staff about the use of masks in common areas of the hotel.

Rooms not like the photos they are worse and the entrance is so nice and the rooms were nothing close. Would not recommend.

None of the sanitizer stations worked, hot tub was cold, holes in the ceiling, pool dirty, had to ask for pool towels

Amazing. Want to go again!

Muy buen servicio, al parecer están re-abriendo y todo esta cerrado, restaurants, tiendas. No hay muchas opciones alrededor.

The air conditioning never got below 78, the pull out had no sheets or blankets and by 8:30 there was no body around to help get any. Nothing was open to even get water. Very disappointed.

The hotel property was not maintained very well, probably due to the Covid-19 pandemic, because very few guests were present. The swimming pool water was terribly cold and not pleasant or comfortable at all to use. The breakfast which was an additional charge was terrible.