Hallmark Hotel Cambridge – Cambridge

First two nights were good. Third and fourth nights we were awakened at 4.30/4.45 am by a very noisy hen party. This we feel is unacceptable in a quality hotel. We will not be staying here again.

Was a business trip. My biggest complaint is about the outdated bathroom and room furniture, I mean does anyone use the 20 year old trouser press these days? Wifi at times worked super slow and the spa was dirty and when I tried to have dinner I was turned away because the kitchen stuff could not keep up with the orders even though most tables were empty. Bad experience all together and one of the worst hotels I ever stayed in. Giving it 2 stars and that's me being generous.

Extremely slow service in restaurant. Not impressed with restaurant lay out, far too close from Reception with hardly any dividers in between.

service in restaurant very slow

Very convenient for attending a luncheon at Madingly Hall Poorest aspect was requiring to contact reception to access to Wifi. One receptionist on duty was very busy therefore not answering phone necessitated a visit to reception and a long wait to get password. Why could that not be in every room to avoid the inconvenience?