Magris Hotel

Even if the rooms were not bad at all and they also have really big and safe parking for Napoli, the staff was so rude that I really can t give them more than 1 star. I and my colleague booked 2 rooms on hotel.com and because we were VIP clients we supposed to get 10euros vouchers for each one of us which could be spent on food or drinks. At the check, out of course the lady looked at us surprised when we asked for the vouchers but she said that when we order something we should say about the vouchers. Anyhow when we wanted to eat and drink something one waiter came to us but of course they didn't have any menu and he just gave us a few possibilities to chose between 2 kind of pasta and 2 fish dishes. After we finished we went straight to reception to pay where we had a really big surprise:18 euros for a portion of pasta which was 85 % pasta and 15 some squids, so I think it's easy to understand that they added those vouchers in the price of the food. Unfortunately, not all the staff was that rude but it's really bad that they can t say a thank you. Another bad thing was about breakfast when in one morning we could have some fried eggs but on the second morning, they told us they don't have eggs anymore. And also when we asked for some fruits they brought us some really warm fruits which surprisingly took them out of a refrigerated display case.

Personal at the Hotel is very friendly. The Hotel and Room are very clean.

While the room was clean, they put us in their only handicap room. you could hear the phone ring at the front desk from our room. There was a ton a noise throughout the night. The bathroom was a wet room but the shower head did not work well. Several staff members do not understand English and could not help us get the details we needed in trying to find places to eat and things to do. This is also in a bad area of town, which we did not know when we booked. Outside the hotel is trash every where and human or canine excrement on the sidewalks.

It was nice and cozy, breakfast was excellent, nice restaurant. The rooms were a little small, the shower was very small, nothing like what the photos displayed.

Location was good although were a bit worried on the 'surrounds' as seemed a bit dodgy. But ended up all good. The shuttles are great and the breakfast good.

Hotel is fine, nothing remarkable! Parking very good and easy access. Area nothing to do and a little far from the city center.

Shuttle to the city was offered for free in the evenings. This was really good!

Close to the airport and staffs are very helpful. I had to catch up an early flight which is before the breakfast time. They packed breakfast for us.

Inside very good, unfortunately outside area very run down

Nice hotel well covered with fauna and awnings making it feel like you’re not in the city.