Crowne Plaza Torreon

The hotel was in good condition and clean. They have antibacterial gel all over the place and rooms are sanitized before each guest arrival. Unfortunately, Due to the pandemic it was like a ghost hotel. I would guess there were no more than 10 rooms occupied. Pool and gym remain ocupo used due to COVID-19.

A very nice hotel , nice buffet friendly service

Es un buen lugar para descansar y pasarla bien, lo recomiendo mucho

Close to airport. Room service. Friendly staff. Close to industrial zone.

Amazing the staff was great!

Despite an excellent attendance by the staff, the property needs to be urgently renovated. The bathroom do not meet international standards. A full shower should replace the bathtub for instance. Big screen TV in the bedrooms with appropriate mini bar.

Well, a nice place in general - BUT - failed on the very basic level of the concept “bed & bath”. We only stayed 1 night, but upon rising, we discover the shower barely works - the shower handle is nearly seized up from mineral or whatever, won’t turn worth a darn, water just trickles out - then the tub drain is so plugged, that you are soon up to your shins in dirty water. We were in a hurry to get going - not in any mood to sit around waiting for maintenance to service the shower tub. So, despite other pleasant features - a Gail on that basic attribute. We reported it to the desk upon check-out - received the perfunctory apology. Buffet is lackluster - not really well patronized - poorly reviewed by others, as well. But in general - staff was pleasant, general ambience was good, rooms were comfortable for sleeping, parking abundant, location is good. Management needs to put attention to basic facility maintenance

People was awesome, clean rooms and bathrooms. Maybe it needs a little bit security

It was very pleasant 4 of 5 stars. Really well kept for age of hotel.

The rooms and the service where good. But the water from the swimming pool was to cold so we couldn't use it...