Super 8 by Wyndham Ottumwa

The property was overall decent. The only complaint I have is the smell in the hallway. Other than that, everything was fine.

I booked 2 rooms for the weekend, 1 in smoking & the other in non smoking for friends of ours for a 2 day race. The non smoking room, both beds sheets needed changed, rhey were stained & looked like it hadn't been changed, just tucked back in. They did bring new sheets for the beds. Floor was dirty & looked like it had been spot vacuumed, not the whole floor, chair wasnt moved, dust in window sill. The wife & i have both worked in the hotel industry previously, so we know the difference. Now our room in smoking, our 1st room to be expected smelled like smoke, but floor was not vacuumed, when we turned the light on over the desk, we both saw a cocroach run out of the notebook the have by TV & saw it run under the tv. I have 2 kids with us also. So we asked for a different room. The night manager opened our 2nd room in smoking & thats when we saw a bigger cocroach run across the desk & under the desk into the corner. I took a picture of this bug & confirmed what it was. We asked for a different room & we were told by him that "well it looks like you wont be satisfied with any room here, so why are you still here". I have the recording of that. We informed him that i paid for the rooms in advance & were non refundable. He said that wasnt his problem, but he had 1 last room he could show us, but we probably wouldn't like it, it only had a queen & a twin in it. He opened it up & it was the cleanest of all 4 rooms, but thats not saying much. Beds were cumfy & tv worked.

Everything here is sufficient. No Breakfast because of Covid-19 but that is to be expected. They do have coffee fruit and a breakfast snack (muffins or donuts) in the AM. The pool IS open so that is plus. My room was clean. The bed is not the most comfortable but its still a place to sleep!

The property did appear clean on surface but i did find a bedbug crawling on opposite bed I wasn't using to sleep. Management corrected problem right away.

Friendly. Needs tlc. Seems to need just a general cleaning

Beds were dirty. Dirt came out of the ice machine. Staff was rude. I will sleep in my truck before I will ever stay there again!

Fine place to stay overall. My parents and I stopped here overnight on a weekend trip to Iowa from Missouri. Everything seemed fine to us overall.

Walking from the car to the front office, the exterior trash cans were overflowing with beer cans just sitting in the ground. The front office reeked of chlorine, very strong. Our room for some reason had the heater blasting before we walked in. When we opened the doors we were blasted with a heat cloud. The two small heater/ac units would not stay on cool, do bringing the temperature back down was a challenge. Our room was dark and uninviting. The tv was on the furthest wall from the bed so the volume had to be blasted to hear anything. There was a couch with a pullout bed, but a note was attached to inform us it was broken. If I had not already made the reservation on the road, we would have looked elsewhere. Great hotel if you are desperate and have no respect for those traveling with you.

Beds are comfortable but we had to change our sheets because they were never changed. Room diffently needed vacuuming.

We reserved a room for 5 people, 3 adults and 2 children. Our room was spacious, and had a pull out couch, but we couldn't pull the bed out. We called the front desk and told them it wasn't working. Their response was, yea, the one in that room doesn't work and offered no sort of solution or apology. We were able to have one of the kids sleep on the couch without pulling out the bed, but it wasn't ideal and we were disappointed in the response and service we received.