El Sueño Hotel & Spa

The spa is amazing. Our room (Nahui) was a little dark, with high ceiling, clean snd comfortable with nice bathroom. Staff was pleasant and attentive. Restaurant is ok (we had only breakfast there). Location is perfect.

What an amazing hotel is “El Sueño”! Positive atmosphere, staff ready to help, beautiful rooms, great views from the terrace, top notch quality of breakfast that was included with room, amazing variety of food and drinks on the menu, and great location in historic downtown. Excellent place, I will definitely come back.

Everything was great in the place, and very helpful personnel. The location was also great, very close to city square (center) and with many options for food/drinks. Will definitely return.

El Sueno es magnifico - areas comunes y recamaras muy bonitos y acogedoras, ubicacion perfecta, y los servicios del spa fueron convenientes y ayudadores despues de los dias largos caminando. Me gusto muchisimo sus servicios y decoraciones, y ellos van mas alla para asegurar que toda necesidad se cumpla. Voy a volver el mayo dos veces y me quedare en el sueno para los visitas mas. Excelente lugar!

El sueno is truly a dream - full of beautiful plants, skylights, fountains, and cool breezes, it is a calming, quiet oasis nestled inside a busy part of town (the center). Great location, service, rooms, food options - everything is gorgeous and delicious. The massage packages are delightful too - I did reflexology (foot massage and nerve work), hot stones, and head massage. They also have a jacuzzi, pool, heated wigwam, and everything else you need to be at peace after a day of walking around this booming area and seeing the sights. Highly recommended!

This was such a gem! From the second we walked I. We were walked with open arms. The room was perfect, quiet, and comfortable. The breakfast was also amazing! Would highly recommend.

Overall hotel is perfect, great location and good service. I would recommend just very upset that i was charged 50 pesos for one nespreso capsule. When you pay for a hotel of this class coffee is included in the price. Breakfast was included and i would say a good deal unfortunately my food wasnt good :-( my husband’s was.

The Hotel was very cute and adorable! The room where spacious and bed very comfortable. We arrived very late and someone was there to assist us without issue. Also, The location is perfect in the City Historical center. Park your car and walk around.

Beautifully restored contruction, very charm and cozy. Friendly staff; amazing breakfast. You must stay here

Great hotel in the heart of Puebla. Extremely beautiful and the breakfast was great!