Hotel Suites Villasol

I keep coming back to this hotel, while it feels a little outdated, the service, location and friendly staff makes me want to come back as often as I can. Food is great, and the beach club is just fantastic.

They have Construction going on above our room, the manager totally ignored my request of changing room, she told me that I was expected to go to beach from 8:00 am to 5:00 PM, I had to go to a different hotel we’re my family was staying to rest a I wasn’t feeling well. The ground keepers were very nice.

This is definitely a hidden gem. The hotel is a little older but currently going through renovations. The beach club and restaurant is wonderful. Great seafood and drinks for a reasonable price. Steps away from the cleanest beach in Puerto Escondido!

They where very helpful from the beginning They held out luggage so we could enjoy the amenities they have to offer, I like the option of the beach club.

Nice hotel near Bacocho beach.

It’s a nice hotel but there was major renovations going on every day. Also the marketing pictures lead you to believe it’s on the beach and it’s not . They have a beach club which is excellent but they need to be clear in there advertising.

I read the reviews and thought it would be ok. The property was beautiful and is very close to the beach. The beach club was great. I was placed in a small room that faced the street. The curtains didn't close all the way so tons of light flooded in at night. There was a light near the window that had a cracked cover and didn't work. Only one of the two light fixtures over the bed had a light bulb. There was a window in the shower that wouldn't close. The floor was dusty. Worst of all my sheets had what looked like blood stains on them. The staff was responsive but unbothered by this. I got new sheets which I realised also had a blood like stain on them. This all occurred on my first night. I made a post about it on my social media. The next morning the manager called and asked if he could come speak to me. He came up, apologized, and said they'd give me a new room and comp my breakfast for the rest of my stay. I did get moved with a bit of prodding, and the new room was a great improvement. The issue then became that the building I was in had several rooms that were under renovation. This meant there was lots of banging going on and the lights went out a couple of times. I wish they'd noted that the property is under renovation, and I'm upset by the fact that I wasn't taken care of until they saw my post. Once the renovation is done and the staff is better trained on responding to issues, I might consider giving them another chance.

It was great!

Best option to stay in Puerto Escondido!!