Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Over all we would recommend this resort. The All-Inclusive option is the way to go. Food and drinks are excellent. Only reason we gave a lower rating was due to a couple things. We stayed in Building 20. There was minimal hot water in the room. We had multiple request to fix it and it got to the point that we had to switch rooms. Be careful as there are scorpions in Mexico. There was one in the shower that we had to have remove. The gold course is unbelievable. If you golf, its worth the money. The staff is exceptional and very professional. If we go to Cabo ago we would give the Pueblo Bonito chain another shot.

Food - Great. Recommend steak house at golf club. Service - servers are hard working and wonderful people. However, improvements are needed at main pool operations. We waited for 40minutes and after three requests to have someone take our order. Room - bed and beddings need upgrade. Our room didn’t get clean after the first night. Facilities - great ground keeping and overall beautiful Spa - massages were great but the facility is not impressive. Jacuzzi, pool, showers, steam room were all small so if there’s four people at a time, it feels crowded.

This place is amazing and I can't wait to go back. Don't let the "all inclusive" label scare you off, this is like no other all inclusive I've ever stayed. The food was all prepared as we ordered it and was high quality, not the buffet style stuff you typically think of when you think of an all inclusive. Tazuna was one of our favorites, sushi/fish, although their food court offered up something for everyone whether you want a smoothie, macaroon, crepe, a stone oven pizza, taco, you name it they have it. The pool on the cliff was the best and the whales were on display every day. 10 out of 10 for sure and if you golf think pebble beach... awesome course.

I have been to Tj and Rosarito before but never been to Mexico as a couple. Once we arrived to the Main Lobby to check in, we met Jonathan Ortega who was our VIP ambassador. He has such a friendly personality and for sure the highlight of our trip. He took the customer service to a whole another level and upgraded our suit and even arranged a little Champaign/ Margarita surprise in our room! Now I know why everyone in their review are talking about the guy - It's because the guy is just amazing! Foods and drinks are amazing and all included in AI package and we just paid tips. Mojitos in particular are very good and nothing like the drinks I've had before. My favorite spot of the resort is the sky pool and the Market Place but all restaurants are amazing. I wasn't so sure if travel during pandemic is the best decision but all staff here wore mask and shield and were taking every precautions imaginable so I felt safe staying there. Overall an excellent experience.

Our first time staying at this resort and we loved it! Jonathan greeted us as our vip ambassador and upgraded us to a better room. You must check out the sky pool as u can see whales migrating. It was all inclusive but there is extras like premium alcohol and food upgrades. The property is so big you have to use a golf cart to get around. Definitely coming back!

Amazing stay! All employees were so welcoming and polite!!!

Views were breathtaking - was given a room upgrade after one night of staying in a room with partial view which is not what we paid for. The resort itself is beautiful, however, most if their staff is very rude and dismissive. My mom and I saw the difference in treatment between us and people of other race and color.

Great experience very clean. Bartenders were ok taking a little longer

Beautiful views. Large resort and awesome staff! Loved every minute

Staff was very rude and unwelcoming. We had issues with our food and waiters every time we ate ( attitudes, no ingredients ,etc.) very disappointing