Hilton Grand Vacations at SeaWorld

We had a family trip to Orlando. The accommodation was fantastic and the facilities were great. I would thoroughly recommend.

Very nice place to stay. A little upkeap needed but all in all a great place to stay.

Beautiful facility and great location. Limited food options

Called before to ask if early check in was available as I was traveling with a 1 year old and 5 year old. I was told yes there is plenty of early check ins available but it would be best to arrive before 11 so they don’t run out. We didn’t get checked in till 3:30 after I complained to a manager. There were 2 bath towels in our room I asked for a few more because we had 4 guest I got 1. I called to ask when our room was going g to be cleaned because it was 430 and they said they finish at 5 they probably won’t get to us.... I requested the room be cleaned at 9am the next morning they showed up at 1:00 knocked on the door even though the do no disturb was on the door and woke up my 1 year old who had only been asleep for 10 minutes. The rest of the day was not So great. Ordered food at the bar to take to the room a guy brought it out said if it was mine I would have to wait till the bar tender came back because he didn’t know if I paid for it. The bartender was on break and didn’t come back for 15 minutes. My kids had soggy chicken and French fries. I have stayed her many times this was by far the most horrible experience I have had here. Very disappointed as this is our go to hotel. The worse of the whole trip was the clump of black hair that was left in the tub. I went to Publix and bought Clorox and gloves to make sure it was properly cleaned so my children could utilize the bath.

Bed was a bit dippy in the middle. Trash needed emptied most of the time. Worst part. Ordered pizza and had it delivered to the pool. Came with no napkins or plates.