Monterey Surf Inn

Room was clean and bed was comfy for my one night stay. Was worth the $85 but wouldn’t pay more than that.

I stayed there 2 nights. And in my second night when I come back . My key it worked for open my door . I remember that night it was raining I went to the front desk to fix that but no one there. I called and no vary answer the phone. So I called again and again and again. And no answer it was around one hour . I don’t understand what they do there but in my opinion they have to be better.

Didn’t match my request and they didn’t even try to match! I booked for 5 nights and due to a reported breakdown on my way, I checked in one night later! The room was supposed to be +300 sq ft but my room wasn’t this size! When i asked the reception to show me a room matching my booking, she said no we can’t! Then she asked the manager to come, he was a young guy and tried to convince me that they would never show the sq ft of the room on the confirmation, until I showed him my booking confirmation, then he agreed unwillingly somehow to show me another room! The other room was terrible, directly on the street, so I declined! I asked them if it’s at least possible to regund one night that i came late as i had to fly in now instead of drive, but they declined on that request too! Bathroom was kind of dirty, there was a water leak next to the bad tub which wasn’t take care of! To me looked like they are trying to make as much money as possible until this place falls apart! All in all if you don’t expect any service but just a room to sleep, then you’re good here! I definitely won’t come back!

The People working upfront.. mostly the woman, was the most RUDE person ever. I was asking questions and it’s like they don’t want to help you. Never going to stay again.