Hotel Sterling

The location is perfect, just off Gran Via. The exterior of the hotel is beautiful, the lobby and public areas also. The rooms of the hotel are dated, and look like something from the cold-war. At this price point ($150 (average)), one would expect a little more. The rooms were dark, dingy, fridge didn't work, sparse, and a tiny sad TV hanging on the wall. Although the rooms were very clean. Also, the room that I stayed in backed up to a restaurant (?)/store, because at 3am each night they decided to start moving furniture/items. When mentioned to the front desk, they apologized and said they didn't know what it was. Also, my room was next to the fire-exit, which I am assuming staff would pop out to have a smoke, as this door would bang closed through out the evening/night also. No effort to rectify the issue.

Cesta s 2 noclehy, 27. 12. 2019

Autentické hodnocení od zákazníka společnosti Travelocity

My stay was satisfactory The hotel is close to the gran via and a 10 mins walk To puerta del sol and plaza mayor The check in was great as by 12 o’clock Our room was ready . Very welcoming the girl at the reception Comfortable room. I will stay again .

Fabio A, Rodinná dovolená s 1 noclehem, 27. 09. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

Great location Wasn’t happy with room when we first got there but next day they gave us a room with balcony

Cesta s 3 noclehy, 26. 09. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

Great Hotel

Great hotel in a very good location. Reception staff were extremely helpful. Good sized room for 3 adults and 1 child. Room was very clean and towels replaced daily. No breakfast available at the hotel, but there are a few bars just down the road which serve coffee and pastries for around 3 euros per person. Only negative was that the mattresses were not very comfortable. But overall a great hotel.

Rodinná dovolená s 3 noclehy, 11. 08. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

Good hotel in a good area closed to shopping

The room and the bathroom were nice and clean. The bed was confortable but the pillow was very unconfortable and hard. The cleaning lady was all morning and sometimes in the afternoon with the cleaning suplays out in the middle of the hall. In one ocassion I had to jump over a bucket and a mop that was in the middle of the way to my room "very unproffesional". The hotel is close to a main shopping street and Metro.

MARIA, Rodinná dovolená s 4 noclehy, 3. 06. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

Hotel has great location. Room size is wuite big. Wi fi is average. Great for coupe.

Cesta s 2 noclehy, 25. 05. 2019

Autentické hodnocení od zákazníka společnosti Expedia

Does the job well!

Great staff great area, walls were a little thin though!

Tanner, Výlet s přáteli s 2 noclehy, 21. 04. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com

Near subway, clean room, friendly staff, affordable

Výlet s přáteli s 1 noclehem, 28. 03. 2019

Autentické hodnocení od zákazníka společnosti Expedia

We were very disappointed with the quality of the room, bad bed, old pillow and the room location. Room 109 had a horrible location at the end of the hallway. The rooms looked like a storage room converted into a room. You hear everything not only when someone talked on the hallway but the doors slams.

Fernando, Romantická cesta s 3 noclehy, 14. 03. 2019

Autentické hodnocení od zákazníka společnosti Expedia

Stay in Madrid

Nice hotel in area with easy access to lots of attractions. Room was very small but functional (to be expected in Europe). Staff were great especially the man on in the morning. He was exceptional. My only complaint was on the second night when a group traveling together were very noisy and seemed to have most of their discussions and arguments in the hall. Overall a good choice and i would go back.

Gail, Cesta s 2 noclehy, 6. 02. 2019

Autentické hodnocení od zákazníka společnosti Hotels.com