Mercure Hotel Plaza Essen – Essen

A pleasant stay marred by the excessive parking charges of €18 per day.

- quiet location next to Rüttenscheder Street (many good restaurants and coffee shops) - friendly reception - perfect to visit the city by bike (can be rent at the main train station)

This is a well presented and professionally run hotel with big, comfy rooms. It kind of lacks a soul, but the head barman was a lot of fun. It is also in a slightly unfortunate location, with an unpleasant walk across big roads to get anywhere. Breakfast is - as always in Essen - ridiculously overpriced: walk one road parallel over the pedestrian bridge to find lots of cafes with much cheaper food. Not a great hotel for evening gaming if you are here for the Spiel.

Ideal location to visit parent in residential care. Used hotel many times over last 18 months. Very disappointed on this occasion. Small room, safe did not work, no bathrobe but worst of all my key had only been programmed for one day rather than the 2 days of. As a result I was unable to enter the hotel and my room at 11pm at night. Lost my sense of humour!

Nice Hotel not the best location I had to get taxis to and from or walk fifteen minutes to the town or train station. Staff helpful I think one member of staff forgot to order a taxi that I asked for and I was nearly late for a concert. I specifically went to Germany for the concert. This was disappointing and there was no apology. The breakfast room was lovely, breakfast was an average continental breakfast but there was waitress service for tea/coffee. Great touch having a professional Pianist playing a beautiful red Piano. Very impressive. Overall I would recommend this hotel. Swimming pool and spa available on certain times. No views as such it is in a built up area. Lovely church to the back of the hotel. Taxis easy available from the hotel on booking. Cleaners do clean the rooms well it looks very thoroughly.