Hotel Unicorno

Sweet little hotel right in the buzz of Florence. Great owners, good value for the price.

The staff was friendly and nice. The breakfast was good. The room was small but clean. Overall it was good for the price. The only thing I would have liked better would have been a better showerhead. I would stay there again.

Horrible experience due to room intrusion by hotel staff at night. The hotel physically is just OK. Its amenities are outdated but comfortable enough. On check in, the manager was personable. However. Just after midnight, while we were both asleep, someone burst into our room - no knock, no call, and he did not identify himself at any point - and asked if we were ok. He said there was an alarm for an emergency in our bathroom and demanded that we check it out. He would not leave when I asked, and stayed watching us in bed from the open door until I told him to close the door so I could get out of the bed with some privacy. The bathroom was, of course, empty. Once I insisted there was no emergency happening in our bathroom he left. The phone rang once a minute or two later. There was no follow-up call, no information, just an unidentified intruder who terrified my wife and I, and then nothing. I regained my composure and clothing, and went to the lobby to figure out what had happened. The hotel had recently had a new alarm system installed which was faulty. The evening and night shift clerks - one of whom was our room intruder - said that they had an alarm from our bathroom several times and that when they had tried to call the phones were broken, and in order to avert a hotelwide evacuation he had to check our bathroom instantly. He did not knock because he did not think to. The manager apologized & defended his employees the next day. I would not recommend.

Our stay was comfortable, but the hotel and the room itself have a strange vibe about them. Very modern-art, with drawers and doors sticking out at funny angles. The feel of the place is *NOT* consistent with Italy in general, where ancient materials and techniques are used to construct functional modern spaces. This place seems to reject the whole ancient thing entirely.

Pleasant good location