Holiday Inn Vienna City

An excellent stay with a free upgrade to a suite. Every single member of staff, and I mean every single one of them was most helpful and welcoming. The brand should be proud of them all. They are the epitome of the highest customer service. I am looking forward to returning very soon.

All was good. My single room was a good size, the bed was comfortable, reception staff friendly and helpful (one note to guests wishing to go by bus to the station: you need to by a ticket by an U Bahn Station - no tickets can be bought on the bus! I din’t know this and reception staff didn’t tell me either when they directed me to the nearest bus stop.) The garden area is pleaseant and there is a kettle in the room. The only not so great thing was the intermittent Wi-fi in my room.

The suite was perfect for a family with 2 kids. The hotel garden is a serene place to witness. The staff was exceptional in friendliness, helpfulness and efficiency. It does take about 20-25 minute walk to downtown, but the neighborhood is quiet and seemed safe. Aldi/Hofer is conveniently located about 10 minutes away, which allowed us to skip the pricey breakfast buffet. (We also recommend the Czech restaurant right across the street). The hotel garage entrance was too small for the large van we rented for our extended family, but the hotel provided discounted parking at another garage three streets away. Unless you mind the distance to the center we highly recommend this hotel.

Very nicely decorated with a wonderful bed. Good restaurant with excellent service. Front desk staff were so helpful and friendly. Great location for access to city center as well as big outdoor market!

Short walk to town centre, rooms warm, clean and comfortable. Breakfast a little pricey but there is some good food at the market.