The Hermitage Hotel

Just a beautiful hotel. Also comfortable, quiet, clean, etc

The hotel was beautiful and the staff was very helpful and friendly. Our room was outstanding. Will definitely stay there again.

What a wonderful hotel. From the breathtaking lobby to the spacious room to the friendly and capable hotel staff, the Hermitage is special. There are the little things, such as the complimentary newspapers delivered to your room, the free delicious coffee and tea in the mornings outside the Capitol Grill, the cookies and lemonade near the elevator at midday, or the towels and small water bottles offered to help cope with the hot Nashville summer. The location is great; while some may prefer to stay out by the Opry, for those who like the convenience of walking around a city, the Hermitage is perfect. It is close enough to walk to Broadway (the Nash-Vegas of Nashville), but far enough away for a quiet night sleep. The room itself was beautiful, with a large bathroom (double sink, separate shower, large soaking tub, and a toilet with its own door) and multiple seating options around the comfortable, but notably firm bed. The closet has extra pillows with various fills. The Oak Bar served up well-balanced cocktails amidst a classic ambiance, but is priced somewhat accordingly to the rest of the luxury hotel. The staff was top notch; notably Lexi at the front desk made for a smooth check-in and check-out, while Xavier helped with our luggage and was always getting the door for us, but all really deserved kudos. You may spend a few extra dollars staying there, but you’ll get more, too. They truly know what they’re doing at the Hermitage. Five Stars.

Beautiful. Excellent food. Phenomenal service. Lovely gift shop.

Stunning hotel, very well maintained, clean and all the little extra touches made it feel very opulent. Super comfy bed, turn-down service, extra deep tub, free newspaper, excellent quality toiletries... it was our first taste of a 5 star hotel and we were overjoyed! Excellent location - all the downtown places we wanted to visit (Ryman Auditorium, Country Music Hall of Fame, Broadway) were just a short walk away. The Grand Ole Opry was a short drive away (the I-65 can get busy so allow a bit of extra time). Delicious breakfasts downstairs in Capitol Grille (with fabulously grand toilets, be sure to take a look!). We’re quite casual folk and we were worried about feeling out of place, but needn’t have worried as there’s a relaxed feel in amongst all the glamour. We left the hotel feeling very happy and pampered - thank you to all the friendly and helpful staff who made our visit awesome.