Sonder - Steelhouse

Great Customer Service! Very friendly and ready to take care of you!!

Apartment was beautiful and exceeded my expectations. Spacious and well laid out, I’ve stayed in downtown Orlando a few times and all you get are tired / dated hotels which charge exorbitant rates and offer you half the space. Checkin process was ‘human free’ via an app, but that’s the times we live in (and with COVID, a preferred experience tbh). Only downside is the building, which is several years old and takes some time to navigate. Will definitely be my preferred choice when visiting again. Thank you Sonder Ps the Mexican bar nearby makes THE best mezcal margaritas

It surpassed expectations and great service overall 20/10

Room is really great and clean and comfortable. But the check in process is really confusing, it can improve by using picture instructions. Another thing I don’t like is my head got hit by the kitchen pendant light two times . The elevator cannot go from 3 to 1 floor. The building designer is the worst designer ever, I can guaranteed you will die in the building for it’s like a corn maze. But once you can used to the building, I am sure it’s a pleasure place.

I love this place!!! It was so clean and comfortable ❤️

Great stay! We enjoyed the place! Everything we needed was there, I needed extra towels for after the beach, even thou we brought our own they made sure we had, And the good coffee!

Beautiful and spacious place. Close to a very nice Sushi restaurant. Only downside is that the place in on the ground level of a very busy street, so it tends to be noisy during morning rush hour. Sonder had earplugs available on our night tables, which helped. Apart from that we loved the place. Check-in was a bit confusing, not because of the instructions, but because the janitor at the Steelhouse led us to the wrong lockbox place. Contacted Sonder, they were very prompt to respond and helpful.

This area is not an area for a family with children. The first evening there was a domestic dispute in the property or outside the property that was so loud and frightening we almost called 911. It was terrible, we were looking for a change of scenery outside of Disney parks as we do every year but this def wasn't it.

Our stay was very pleasant and comforting. We felt very at home and had access to all amenities offered. Very modern and up to date with the style and would be perfect for anyone looking for a place to stay in the downtown Orlando area!

Great Space! Everything was neat and clean. Great access to the city.