NH Ciudad de Santiago

It's a relatively good hotel but needs refurbishing, mainly in the central ventilation system, as it leaks cold air even when the system is off. That is a big problem for someone who cannot be under A/C for a long time, due to allergies, etc. Service was very good and friendly. The location is not as attractive as there are no good number of restaurants that you can walk to, just a couple and not attractive. It has a favorable distance from downtown and close to the subway but may need to get a taxi. If staying for business, then it's a good choice as it fits the budget and relatively easy to reach from/to main airport. Not sure if I'd stay there agin, though, due to the A/C problem, unless in a different room (I was on the first floor) and if refurbished. Coincidentally, I'm in the A/C industry and a customer was scheduled to be at the hotel to negotiate maintenance with the administration and maybe the A/C problem will be solved.

Good location. Large room. Bar service a little slow. Pool was unavailble for two weeks due to maintenance. Airport transfer very affordable.

The location is great. Unfortunately, first night we got bad directions and didn't locate the Bella Vista area until day two. That neighborhood is fantastic. Great dining and shopping area. Or hang out and have Pico sours! Bed was too hard for my liking and not much water pressure in shower. But price and cleanliness were very good. I would stay there again.

Had a most enjoyable stay, staff were obliging and provided quality service. Beds were comfortable but flushing mechanism in toilet kept falling apart. Nice surrounding area but could not find a restaurant or cafe open on Sunday night.

The hotel is located in a good location. It is a simple hotel but has everything needed. There was some construction work going on from 8am all day, even in the afternoon and it was hard to get any rest. We did inform the manager and it was dealt with.