The LINE Hotel

Not bad for a night or two - nowhere comfortable to sit in the room, no coffee-maker, which would have been a deal-breaker for me if I'd known at the time of booking, and hit with a 'facilities fee' of $20 per night, for facilities I did not use. When I questioned it, I was told by the person at the front desk that it was 'part of the taxes' which is patently a lie. It is not a 'tax' - it is extra gouging by the hotel.

On the day of departure, we find out valet parking lost our car keys (the valet who parked our car didn’t check the car in and took the key home by accident), delaying our departure time by 2 hours. What made this situation worse is that Line managers first response when

Hotel did not live up to its name. Really loud rooms at front of hotel. To get a good nights sleep we had to pay an upgrade to a room facing the Hollywood hills. Heater didn’t work - they brought a space heater. Sink clogged and stains were all over the carpet. Dry much over priced. Missed the mark big time.