Millennium Place Barsha Heights Hotel Apartments

my comments are as following: The front desk staff are friendly. Restaurants options are limited, communications with front desk team through phone is almost impossible and they never take call, only operator is always responsive. busy property during my visit , shortage of staff is noted at hotel lobby.

Facilities are awesome, staff is very good and they area is very family friendly... Che is a great customer service representative and great at her job...

Wonderful hotel can’t fault it at all, we stayed in a sky suite and was definitely worth the extra money! Brand new hotel and the staff were lovely. Good facilities, did have a few issues with our key card and the fuse board in our suite but staff were quick to help us and all very polite. The only possible thing I could fault is the pool area gets very busy and in Covid times the beds are limited and lots of people left towels all day without sunbathing- the pool is maybe not quite the right size for the large hotel but was very clean! We would definitely stay again!

Millennium Hotel is a great place for business and leisure. I always love to stay in the apartments because it feels like home whenever I am there. The staffs are courteous and friendly. The rooms are very neat and they ensure safety especially in this covid pandemic.

Myself and my husband stayed in a studio apartment for 18 night. Great location in the Tecom area. Plenty of parking. It was very comfortable however a couple of things could of been better. The daily cleaning did not include the kitchenette area. This did not make any sense as they clean the bathroom and change the towels daily but the kitchen is left to the guest to keep clean. They only give one tea towel and this is not replaced. There is a washing machine but no dryer as it says in the room amenities on the website. A little frustrating as we had to use the luggage holder/frame as a clothes dryer. The toiletries were not replaced everyday, we often had to ask for these as well as tea and coffee replacements. Everything else was great, bed was comfortable and linen changed regularly. Air conditioning was great. Kept the room nice and cool. The full size fridge and freezer was amazing. A toaster and an oven would of been great but we knew before we booked these were not in the room. Gym and pool were great. Due to the wind most of the sun umbrellas by the pool are broken so it’s difficult to get shade by the sunbeds. Hotel reception and all staff at the hotel were professional and friendly.

Easy and fast check in, clean rooms and nice city view. Staffs were accommodating. Great for staycation, grocery is available for deliveries.

I had to change my booking although communicated 3 nights before either the hotel or hotels.com charged 3 nights. I asked for a voucher why the punishment in the covid era ? My flights got changed beyond control. Very poor handling both of the hotelS.com and the Property. Also yet not refunded

Room was super clean, staff were kind. Left my charger in the room and realised after checkout, staff were kind enough to keep it with them and was able to collect it the next day.

The service is not promising, they listen but nothing happen. bad smell in rooms hallway and sometime get into the room. the water in not clean. even i raised this issue many times

This is probably my worst stay in Dubai «I stay in the city 2 weeks a month for almost 3 years now ». The service is pathetic to say the least and apparently the entire management « or at least that of their front desk know nothing about customer service »