Fiesta Americana - Merida

This hotel in Merida is great for location, comfort and high standard

This is a landmark hotel, the lobby is beautiful and very well maintained. We had breakfast at the restaurant in the hotel and the service was exceptional. The only downfall was my room needs updating and they try to sell you a timeshare. Otherwise great place.

The hotel was very nice and in a good location. The staff was friendly and attentive

Close to downtown Merida. Good service. Clean room average size

No elevator to or from the Parkade Escalator was not functioning Saturday morning during check out I observed an elderly man with a cane struggle going downstairs to the Parkade. Parkade attendant demanded a front desk Stamp on upon exit from the Parkade. zThis required me to park again, and re attend the front desk Attendant / Concierge at the Mall desk, was of little help, to no help in assisting me with my luggage Fix the Parking System. The advertisement on Hotels.com, stated there was “ free Valet Parking” Not so! Room did not have plastic wrapping on TV remote control nor telephone handset No indication the Refrigerator was Sanitized or sealed with witness tape Drinking Glasses we’re not wrapped, no indication they were sanitized

Very nice and clean. All the people so kind.

Fiesta Americana is a great place to stay and I strongly recommend that you stay at this hotel. First, as an American who doesn’t speak much Spanish it’s intimidating to communicate in a country where Spanish is their native language however Fiesta Americana staff, from the Doorman, to the Front Desk Staff spoke to me in English and took care of every need I had. All the staff was genuine, kind, accommodating and eager to help. Everything you need or want to do in the city of Mérida is within walking distance of the hotel. The rooms are very clean and comfortable and the hotel is very classy and welcoming at the same time. Once you have stayed at Fiesta Americana I guarantee it will become your permanent hotel when visiting Mérida.

I love Fiesta Americana! The staff is very accommodating and polite. I love the fact that car rental company are right outside the hotel for your convenience.

Sliding door to balcony not closing wind noise heard all night