ibis Styles Manchester Portland Hotel

Great stay in a centrally located hotel. Lovely room, very clean with the additional complimentary birthday treats for my husband. Amazing continental breakfast.

Very comfortable room with a small but perfectly adequate bathroom. Room was clean with just a few wall marks/scuffs you'd expect from a busy hotel. There was a portable heater in the room which makes me think the wall unit was not working but this provided enough heat and we were comfortable throughout our stay. Breakfast was fine; continental style with plenty of meats, cheeses and pastries etc. Only issue we had was our room door not closing fully to lock which we discovered on our return in the evening but we made sure to double check afterwards and told reception when we left and were assured it would be sorted.

Room was tidy. Air conditioning was very noisy, had to switch it off overnight but couldn't open window, so got uncomfortable. TV had poor picture lots of flashing green on dark sections.

Restaurant music far too loud so I didn't eat there. Other than that excellent, good breakfast.

The location is great but its too noisy! Also the breakfast wasn't good!

Firstly the good bits. The staff are warm and welcoming, the hotel is in a good location being right on Piccadilly Gardens and at first glance it looks like brand new. The bad bits are during the refurbishment the budget must have been spent on the crazy carpet and not on replacing the 1980’s handles or bath towels, which were nearly as thin as the walls and windows. Our room had really distracting decorations, I’m not sure what part of “funky” they were going for, but the TV is practically unwatchable without giving you a headache, and the mirror looks like it’s been fitted by a lunatic. During our stay the handle fell off the bathroom door, the plug on the kettle was dangerously loose, the extractor fan in the bathroom was clearly an old biplane engine and there was someone rough sleeping outside another room in the corridor. The windows are paper thin, so if you’re a fan of trams, buses and police sirens then go for the front of the building as you’ll be well catered for. All that being said, when I had a chat with the night staff about the problems they couldn’t of been more helpful, moving us towards the back on a higher floor, so I think they’re making the best of a bad building. To sum up the missus : “It’s style over substance but without the style !” Maybe they could’ve dialled back on the theme and used the cash on slightly nicer windows/handles and fittings etc.

As expected, great hotel great price.

Service and staff were superb. Room was modern, clean and comfortable. I noticed my room window looked out onto a flat roof. This had air con units on right outside the window. It was very noisy. There was double glazed windows but the external frame was open and I couldn’t get to it as the internal frame was sealed by key. It was a late check in, I had already unpacked so couldn’t be bothered at 11pm to see if I could change rooms.

Great hotel.

Room is small, minimal toiletries/towels and no hanging hooks in toilet, carpet needs refurbished