Embassy Suites by Hilton El Paso

The hotel was beautiful and clean staff were very friendly. However our tub was clogged and ended up showering in our own shower water pretty grouse.

First my room that i reserved a king Size was not available when i got there then they gave me a double queen size bed and when we got too room it smelled horible like mildew and phones were not working so i had to go down and complain finally got a room that was decent. I was really suprised because i have never had issues with Embassy suites there was no management available at the time so nothing could be done.

Love Embassy Suites. Stay there often

This place was so disgusting. I cannot believe all the good reviews I read on here before booking. I wonder who these people are because I was so grossed out the whole time I wouldn’t even let my kids touch anything in the room. There was food stuck to the desk chair and table. An old hand wipe left out. The soap bar hadnt been replaced. It was dark and damp and dreary and the whole place smelled. It was an easy stop for us right off the freeway with easy parking and we were just passing through for the night. But that’s the only good thing I can say about it. I’m thankful we were only there a few hours to sleep and could wake up and get out. I’m really surprised at how bad it was for an embassy suites. I always thought they were pretty reliable but I was very wrong.

It was ok, but shower was clogged

Beautiful Hotel with awesome staff! Just passing through for one night, very good breakfast included! Will return again!

Nice hotel. The breakfast with powdered eggs was a loser. I Hop next door was a winner.

Loved the spacious room and comfy bed. One thing I would recommend is to have signs pointed to the elevators when you come in from the side doors.

Great location, close to malls, stores, hospitals and restaurants. Staff was friendly and always disinfecting great do to COVID. the only thing was the parking wish it was more Secure and my room could use some updating. For example the shower would not drain well after shower. Shower curtain didn’t protect water from existing tub had a lot of water on the floor had to use one of the clean towels to soak up morning. But rooms are huge. Like it.

The hotel is nice and clean. The only thing we dislike is the breakfast wasn't so good, very plain and have only 2 choices to choose, which was not worth to pay extra for breakfast during this Covid pandemic. Other than that, staffs were friendly and fast check in & check out.