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Hotel s hodnocením 3 hvězdičky ve městě Mazatlan nabízí golfové hřiště a venkovní bazén
We have more than 40 years having vacation at el cid, it´s a wonderful family place. This…
5. 05. 2022
This place was no good service is poor and staff was not friendly and it was simply no…
16. 04. 2022
Nezapomeňte, za každých 10 razítek získáte jednu bonusovou noc.*
Ubytovací zařízení nám sdělilo, že uplatňuje zvýšená hygienická a bezpečnostní opatření.
Při úklidu zařízení se využívají desinfekční prostředky.
V zájmu bezpečnosti hostů jsou zavedena následující opatření: zachovávání fyzického odstupu, personál vybavený osobními ochrannými prostředky, plexisklové přepážky v hlavních místech kontaktu mezi hosty a personálem a hostům je k dispozici desinfekční gel na ruce.
Po odjezdu hosta a před příjezdem dalšího hosta zůstává každý pokoj prázdný po dobu minimálně 24 hodin.
Hosté mohou klidně spát, protože v ubytovacím zařízení je detektor kouře.
Jméno na platební kartě, která se použije pro úhradu dodatečných služeb poskytnutých během pobytu, musí být shodné se jménem osoby, na kterou je rezervace pokoje vystavena.
Toto ubytovací zařízení přijímá kreditní karty a debetní karty. Nelze platit v hotovosti.
V souladu s evropskými zákony na ochranu spotřebitele se právo na odstoupení od smlouvy nevztahuje na rezervaci ubytování. Platí storno podmínky dodavatele.
* Přečtěte si část Oznámení a poplatky a seznamte se se všemi podrobnostmi a případnými poplatky za dodatečné služby
No wifi or $10 per day and food is terrible.
Jesus, Rodinná dovolená s 1 noclehem, 12. 04. 2022
Autentické hodnocení od zákazníka společnosti Expedia
El Cid has four different properties in Mazatlan. Two are across the beach and have direct beach access. One is about 10 minutes away and has a different beach access. And then there is the Granada, which is what we lovingly called "the cheap seats". The nice thing is that whichever property you are at, you have access to all the others. And there is shuttle service between properties as well. After having experienced the other places, despite everyone else's pools being better and their having direct beach access, we decided we were in the best place for us. Granada was quieter than the other three, a more relaxed ambience. They seem to house visitors that are there for the season, mostly older folk like us. The pool area was pleasant and there are three restaurants immediately available within Granada's grounds. There are several others on the other properties also available to us. Downside was that virtually everything else was an added cost. Wifi, bottles of water left in the room daily, coffee left in the room daily. The water and coffee had signs that the purchases of those was for their charitable foundation, but nonetheless. Water pressure was GREAT. In fact, TOO great. Go easy on the faucets until you figure out how to control it. Toilet flush was also astronomically efficient and LOUD. Pool hours are limited, so night swims are not an option. There are tennis/pickleball courts and an exercise room, which my husband was told was an extra charge.
Jennie, Romantická cesta s 6 noclehy, 10. 02. 2022
Autentické hodnocení od zákazníka společnosti Expedia
The staff was very friendly and did speak English for the most part. The area around the property was well taken care of and the pool area was kept clean. The plastic on the mattress was very uncomfortable and hot. At times there would be a sewer smell com from the shower. Honestly didn’t spend much time in the room other than to sleep and shower as we golfed and tours the area.
Tina, Výlet s přáteli s 10 noclehy, 2. 02. 2022
Autentické hodnocení od zákazníka společnosti Expedia
First room had no hot water. Second room had no heat but constant air conditioning. Room temperature was 50-60 degrees
Dennis, Cesta s 14 noclehy, 2. 02. 2022
Autentické hodnocení od zákazníka společnosti Expedia
My stay at El Cid Granada was perfect. The check in was great. I was even able to get checked in early!!. That was a plus for the whole family since we were traveling with kids. The rooms were big and spacious, very comfortable beds. The difference I noticed in this stay.... I now had to pay for parking. Not all restaurants were included in the all inclusive packages. A few years back they were. This is my fourth time I stay here. I love it so much, I keep coming back. Thank you everyone at El Cid for making my family enjoy are vacation to the best!! You were all great!!
Výlet s přáteli s 2 noclehy, 3. 01. 2022
Autentické hodnocení od zákazníka společnosti Hotels.com
Extremely disappointing place Bedroom full of mosquitoes and cockroaches Terrible bed Had to pay for parking, internet Floor had never been swept Dated bedroom Left the property ASAP
Cesar, Romantická cesta s 2 noclehy, 16. 11. 2021
Autentické hodnocení od zákazníka společnosti Expedia
Staff was great
Luis E, Obchodní cesta s 1 noclehem, 16. 10. 2021
Autentické hodnocení od zákazníka společnosti Expedia
I loved this hotel it was very beautiful and clean and the staff was amazing. The only issue I had was when checking in we had to wait almost 30 mins for them to find out reservation
Patty, Romantická cesta s 2 noclehy, 15. 10. 2021
Autentické hodnocení od zákazníka společnosti Expedia
We did not understand that the all-inclusive part of our booking was only buffets, and that we could not get room service, or make reservations in any of the hotel restaurants. If it was the case, everything would have been awesome on this very slow week. Most of the hotel portions were closed, and most closed off to us for dining. I gave it 4 out of 5 while reviewing, but in reality that part was a 2 at best. We just didn't realize we would be put in the cafeteria with a bunch of kids. And the hotel really needs an adults only section.
Cesta s 3 noclehy, 27. 02. 2021
Autentické hodnocení od zákazníka společnosti Hotels.com
Front desk and lobby staff were excellent and very helpful.
Cesta s 14 noclehy, 27. 02. 2020
Autentické hodnocení od zákazníka společnosti Expedia